Avis Car Rental Nelson Airport - Nelson Airport
2.9/5
★
based on 8 reviews
Contact Avis Car Rental Nelson Airport
| Address : | Terminal Building Trent Drive, Nelson Airport, Nelson 7011, New Zealand |
| Phone : | 📞 +777 |
| Postal code : | 7011 |
| Website : | https://www.avis.co.nz/en/locations/nz/nelson/nsn%3Futm_campaign%3DNelson-Airport%26utm_medium%3Dorganic%26utm_source%3DGMB |
| Categories : |
|
R
|
Robyn Church on Google
★ ★ ★ ★ ★ Not a good experience for us could not find the depot . Not sign written .. hope it improves The cars were fine
|
|
J
|
Jonathan Hampton on Google
★ ★ ★ ★ ★ The car was great, but the service average. When picking up the car, felt like I was getting talked at rather than talked to.
|
|
C
|
Chris G on Google
★ ★ ★ ★ ★ On our trip back to New Zealand we started in Wellington, before heading to the South Island of New Zealand, at first shopped around looking for a car rental company that would look after us down south lol good luck, then we found AVIS and Jeremy the Area Manager at Nelson Airport. They had the best rates by Far too hot to print.
Yes it might be a little off the beaten track for some people, but we found one of the most relaxing ways to start a holiday would recommend this to anyone if you’re not in a rush.
Take the interlslander morning ferry from Welling to Picton 2.5 hrs orsom trip. “One of the most spectacular ferry rides in the world”. On arrival in Picton Bus to Nelson (1.5hrs $2o.00) Established in 1841, Nelson is the second oldest developed city in New Zealand and the oldest in the South Island. It is famous for its art and crafts. Drop in and see Jeremy and the crew and you’re on your way. Stay a day or so exploring you won’t regret it.
I will be recommending this place to all my friends and family. AVIS customer service was amazing. Everyone I spoke with was polite and helpful. The Toyota Pardo we rented was clean and proved to be a reliable ride during our South Island vacation loved it so much we are doing the trip again this September. Thanks Jeremy thanks AVIS Nelson. see you soon.
Cheers
Chris G and Deb D. Perth.
|
|
G
|
Gennifer Davis on Google
★ ★ ★ ★ ★ Car was Great, desk worker wasn't very friendly. She wasn't happy with our countries driver licence exemptions, and she never told us that there was a gps in the car before we rented one. She left the building at the same time we went to grab the car so there was no way to return the gps... bummed. Most avis are well run.
|
|
a
|
andria dsouza on Google
★ ★ ★ ★ ★ This is the worst car rental agency. Me and my husband rented out a toyota corolla car from Nelson airport on the 10 November 2017. We were driving from our rental property in stokes to farewell spit. On our way uphill the accelerator wasn't responsive at all and the car kept beeping at intervals. We thought it was engine overheating and stopped the car to cool it. After we resumed our drive there was smoke coming out of the car. We immediately stopped the car and called for road side assistance. We were towed to motueka and dropped at Nelson Airport. We were provided a replacement car which was again a toyota corolla similar model. The next day we again drove from stokes to farewell spit and then over the coming days to Blenheim, Picton etc. We experienced no issues with the replacement car. When we dropped the rental car to the airport on 13th November. We were informed that we needed to pay $1500 for damaging the brake pads and rotor and the manager put the blame on us saying it was driver error as their car was new with 2500kms. We did not agree to this as we drove the replacement car which had 30622 km on it, provided by avis, on the same route and other places on the next day and to many other places by the same driver. If we were bad driver we would have damaged the replacement car too. We have received no apology or help from avis instead we are being made to pay $900 for towing, $500 for replacement parts and another $100 for I don't know what. Spoke to the manager of the nelson branch who just continued to blame us as we signed a contract with avis and they have pictures of the damaged brake. He is unwilling to help us out and when we called customer care they asked me to sort it out with the nelson manager. This experience has ruined our holiday and will put us in financial difficulty. I will never use Avis in the future and will recommended others not to use this rental service too.
|
|
N
|
Nick Lowe on Google
★ ★ ★ ★ ★ Booking confirmed for 730am , they did not open until 830am.Why added 730 as a possible pick uptime?
|
|
J
|
J G on Google
★ ★ ★ ★ ★ We hired a car from Avis (Nelson) last month and had a really good experience with their service. Initially I was quite skeptical given the cheaper than market rates, but the car we got was solid and the pick up experience was great. What really blew us away was what happened at drop off. On the night we were due to drop off the car and fly away from Nelson, we locked some luggage in the boot, dropped off the key, and had lost all hopes in retrieving them. We called the customer service help line after hours, left a message, and a staff member actually retrieved the luggage and dropped it off at the airport for us before we flew off. It was outside of his working hours. We're eternally grateful. Thank you again for your amazing service.
|
|
J
|
Jirka Just on Google
★ ★ ★ ★ ★ I drop off car there. It was easy find. Signs led me to parking lot. Office was closed. I put key in drop-off box.
|
Write some of your reviews for the company Avis Car Rental Nelson Airport
Your reviews will be very helpful to other customers in finding and evaluating information
Nearby places in the field of Car rental agency, Car leasing service, Van rental agency, Truck rental agency,
Nearby places Avis Car Rental Nelson Airport
