Bark Avenue Luxury Pet Hotel - Ranui
4.6/5
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based on 8 reviews
Contact Bark Avenue Luxury Pet Hotel
Address : | Bark Avenue Luxury Pet Hotel 55 Airdrie Road, Ranui, Auckland 0612, New Zealand |
Phone : | π +987 |
Postal code : | 0612 |
Website : | http://www.barkave.co.nz/ |
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Bruce Smith on Google
β β β β β I can not word how disgusting this place is! I havenβt put up my review yet as I was waiting a little while so they couldnβt try and back track!, Laura i think that was her name sheβs the manager so she says but Iβm under the assumption she has no idea what sheβs doing! She was very rude and didnβt seem to know much about dogs at all. I brought my dog to Bark Avenue for boarding while we went away and provided his own food(biscuits)During our trip away I tried calling to see how my boy was and on several occasions nobody answered the phone!! When I picked him up and took him back home I was disgusted with what I found! There was mice droppings and baby LIVING cockroaches in his food!! I tried to call straight away but nobody answered the phone again. you can not say that thatβs just bad luck with the food it was absolutely from this centre. My dog was handed back underweight and not his usual happy bouncing self, since his stay there he has had extreme anxiety with other dogs when in the past he would run up to any, so please please do not send your dog there!!! My poor boy suffered there and he has completely changed.We as dog owners have no idea what they do with our dogs as soon as we leave yes they post beautiful pictures of our fur babyβs but whoβs to say thatβs not staged so please do your research around because our fur babies are our family! You wouldnβt send your child to a filthy daycare!
Iβm absolutely devastated in the service I received. I have contacted animal control and SPCA. Please do not take your dogs here.
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Andrew Miller on Google
β β β β β Overall a great facility and people. However, if your pet needs a certain amount of regular exercise this isn't the right place especially for a long term boarding. They will lose a lot of muscle and weight. Some dogs prefer more exercise and some prefer more cuddles. I recommend Bark Ave to provide efficient and proper care according to each dog's requirement.
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Ram Vijapurapu on Google
β β β β β Our 8 month old Labradoodle had a gala time socialising with her furry friends
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Vicki Daley on Google
β β β β β Our papillion stayed for a week. Easy to book in and good communication leading up to the stay. Great updates on facebook to see your pup during the stay, meant a relaxing holiday for the family. Would recommend and will be back.
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Γde Gillespie on Google
β β β β β Gracie, my 10 year old border terrier stayed with Bark Avenue for nearly 3 weeks after moving from Australia. She isnβt usually a social dog but the staff looked after her really well and she was able to partake in group activities without issue. The team were great communicators and we loved seeing the daily FB photos from βTiny Town!β Thanks a million!
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David Oliphant on Google
β β β β β Made enquiries for our dig to attend day care.
The receptionist was polite, informative and capable explaining and answering questions.
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William Smith on Google
β β β β β Thank you Luke and Larissa for caring of Coco your knowledge of pets are excellent pleasant and polite Coco was excited and spoke of her stay all the way home Highly recommended
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Mary Molia on Google
β β β β β My boy had alot of anxiety with other dogs before starting here but man I tell you he is so confident and happy. The staff are super amazing and always are keen to help you with a plan to make your fur Baby comfortable β€
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