Brightr North West Auckland (prev Smart Energy Solutions) - Albany
4.5/5
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based on 8 reviews
Contact Brightr North West Auckland (prev Smart Energy Solutions)
| Address : | Brightr North West Auckland (prev Smart Energy Solutions) Unit 2/237 Bush Road, Albany, Auckland 0632, New Zealand |
| Phone : | π +88887 |
| Postal code : | 0632 |
| Website : | https://www.brightr.co.nz/ |
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Margaret Ka Yin Chung on Google
β β β β β Highly recommend. Sale consultant is very helpful and efficient to make the installation happens smoothly, rep is polite and sweet when calling to confirm date & time, technicians & auditor are punctual and professional and left no mess behind. Thanks for making the house nice & warm.
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Brian May on Google
β β β β β Very professional team. Fast booking, showed up on time with a crew of about 6 to install insulation. Excellent job, fast and friendly. Highly recommend them.
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Gail Mcduff on Google
β β β β β I would recommend Brightr North West's service to anyone. Shane was my point of contact and he performed the homes initial assessment. He was easy to deal with and very helpful when ever I had a query. The person who installed the heat pump was very professional, and he made an installation suggestion that solved all the issues that related to that particular property
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Haresh Bhana on Google
β β β β β Company hasn't followed up after their site visit. The rep visited our property for assesment and quote in early Feb. It's now April and I've not heard back from them with a quote or options. Only thing I have received from them are promotional emails.
Very unprofessional of them to not follow up.
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Sequoia Stevens on Google
β β β β β Had nothing but excellent service from brightr and would highly recommend. They were very accomodating even though we had a lot of storage to clear in order for them to complete the installation (took 3 months) and even then would call to check when we were ready. Lovely staff, and job was done in no more than 3 hours. The insulation has made a world of difference, extremely pleased with the quality and service from this company! NgΔ mihi!
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Karen Nicholson on Google
β β β β β Due to Covid this job at Brightr was sub contracted to Tronix Electrical. Tronix did an excellent job and their staff were professional and courteous. Brightr kept me informed through the process. Thanks Karen
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Nilesh Naidu on Google
β β β β β Insulation installation, installers have broken lighting cables while doing the install and when asked to rectify they have sent an electrician to do some tests. This electrician while testing the fuses with the power on has burnt out my fibre modem that was only 3 months old. Furthermore electrician has not been able to rectify the issue as its a big job now requiring more labourers to be done the next day. So no lighting in half the house and no internet to do my job(working from home). EXTREMELY BAD SERVICE AND WOULD NOT RECOMMEND THIS COMPANY. Pay a extra few dollars and go elsewhere!
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trevor dsouza on Google
β β β β β The whole experience of dealing with Brightr has been magic. Very very rare that you find a company where you just cannot flaw any aspect of their service, communication, product, pricing. I had a heat pump installed. Not only was theirs the best quote but they proactively advised me of their interest free installments. Their customer service and technicians also delivered. Well done guys!
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