Byrons Resort - Byrons Resort 20 Tasman Road
3.3/5
★
based on 8 reviews
Contact Byrons Resort
| Address : | Byrons Resort 20 Tasman Road, Ōtaki Beach 5512, New Zealand |
| Phone : | 📞 +8 |
| Postal code : | 5512 |
| Website : | http://www.byronsresort.co.nz/ |
| Categories : | |
| Description : | Simple units with kitchenettes in a relaxed holiday park with a pool, a restaurant & a sauna. |
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Paul Roche on Google
★ ★ ★ ★ ★ OK but no staff on at service desk love the pad I'm in.
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Katrina Balderston on Google
★ ★ ★ ★ ★ Rang Mon and the man was extremely helpful. Got there just before close & he was again very helpful. Am currently on my 2nd night & I highly recommend staying here. The pool is amazing & the park & tennis courts are great. People here are all very friendly & helpful. 10/10 from me & my children. Definitely coming back
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Hayley Holland on Google
★ ★ ★ ★ ★ Weird. Website 'under construction'. Click for prices, says 'contact owner's. Ring the number, no answer. ..need some need management there ?
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Margaret Willard on Google
★ ★ ★ ★ ★ We will not be back. A week after moving out we have not had a response to our request for payment to cover the cost of urgent medical attention. This was due to the concussion I was recovering from worsening after I hit my head on the overhanging cupboard unit with its corner in close proximity to the sink. Two staff said they had also hit their heads on it, but had learned to avoid it. Guests who expect a relaxing time should not have to be watching for hazards.
I was also told the splaying chrome dining chair legs that my husband kept tripping on were occasionally bent back into place by staff! The plywood backs of said chairs sloped backwards so we avoided sitting in them anyway. The front door slammed violently shut in the wind while we unpacked the car because the clip for fastening it to the outside wall was broken. On top of all this the armchair was dirty, a bedroom window wouldn’t close and for our last night a large mixed-age group moved in, noisily surrounding our unit and that of another senior couple. If we had known this was to happen, we’d have moved out.
I asked for my medical costs to be paid for by Byron’s and left a copy of the receipt, but after more than a week have heard nothing. We’d have been better to stay home and save the cost of the accommodation and becoming more unwell than I already was. The receptionist was sympathetic and wanting to be helpful, but it seems clear the owners will not invest in this rundown place and care little for the wellbeing of their guests.
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Hani Hunia on Google
★ ★ ★ ★ ★ Our stay at Byron's Resort was for five days. The office was unattended upon arrival. My family and I were waiting 20 minutes before a guest staying there approached us, so we checked ourselves in.
There was very little lighting in the unit we stayed at, either broken or needed new light bulbs. House keeping was unsatisfactory. No cleaning done whatsoever, and we only received fresh towels and toilet.paper once throughout our stay.
The only thing we did like was the pool right outside our unit. But having said that, we were not happy with the services and decided to check out a day early. My family and I will not be staying here again.
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Ashley Robyn Robati on Google
★ ★ ★ ★ ★ Good people great place to stay quite tidy grown all round nice place to have a relaxing holiday
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Tony Dales on Google
★ ★ ★ ★ ★ Most residents are friendly, facilities are lacking and the place needs some money spent on it to tidy it up.
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Ray Binet on Google
★ ★ ★ ★ ★ No public camp sites available here, only full time private sites only. No restaurant or Cafe now.
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