Cake Box - Frankton
4.2/5
★
based on 8 reviews
Contact Cake Box
| Address : | Cake Box 51 Lake Road, Frankton, Hamilton 3204, New Zealand |
| Phone : | 📞 +787 |
| Postal code : | 3204 |
| Website : | http://www.cakebox.co.nz/ |
| Categories : |
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Varun Nand on Google
★ ★ ★ ★ ★ My Wife got a Strawberry Cream Cake from the Cake Box and hands down, that's the best cake I've had to date.
It looked as good as it tasted.
Well Done Cake Box ? ?
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Shakun Chhabra on Google
★ ★ ★ ★ ★ Great quality, yummy cakes?? always come to them for our special occasions ?
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mac union on Google
★ ★ ★ ★ ★ we have got pecan pie , berry cheese cake , carrot cake , black forrest gatteu
, banoffi and a few others , all really good cakes , important note if you get the pecan pie it goes really well with fresh whipped cream
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Val Treanor on Google
★ ★ ★ ★ ★ I wanted a small Pink cake for my Grand Daughter - they rang to check on details and the finished cake was brilliant and tasted Amazing - everyine Loved it - I will definitely go back there again
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Ko Hinetau Te Whaiti-Trueman on Google
★ ★ ★ ★ ★ Terrible behavior from "The Owner" who believes that I should have complained about recieving the wrong item the same day or the next day in order for my complaint to be of value.
I brought a pie at closing time on my way to birthday dinner. Was charged far too much for a banana cake $50 something dollars!! For a banana cake when I ordered a banoffee pie. Not many pieces were eaten (3 slices were taken) the rest was given away..
Today I thought I'd try again. I ordered another banoffee pie to see if they actually do sell this item. When they confirmed that they did. I proceeded to make them aware that I had ordered this same product last week and you gave me the incorrect item. You gave me a banana cake. Instead of apologizing and taking responsibility of their mistake and offering some sort of reimbursement. Oh no. This place blames me for not calling them the same evening (after they are already closed) or the next day. I felt like it was already done...you cannot turn back the clock..so I would rather leave it until I'm in a better frame of mind to try again to order..however when being met with an arrangement man who loves the sound of his own voice that he can't be bothered taking the time to listen to his customer..then start laughing when I say would he rather I speak to him through social media. Instead of trying to find middle ground he speculates that I'm the one in the wrong and that they even have a sign to tell people when and how to complain. I think that if you are going to need a sign to tell people the acceptable way that customers should complain.. something is wrong with this picture. If you are continually speaking over a customer, something is wrong with your business. If you laugh at your customers, that says more about yourself then anyone else. Maybe you need the cake...and you can eat I too. No more ordering from this business. Appauling behavior. And no one liked the over priced banana cake.
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Ellen Heebink on Google
★ ★ ★ ★ ★ We purchased from the Cake Box in Hamilton for the first time this weekend, and were super impressed with the cake we bought. Easy to order online and arrange a pick up time. The cake was absolutely delicious (Banoffi cake) and the service in store was excellent!
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Mark White on Google
★ ★ ★ ★ ★ We brought a small chocolate gateau, amazing taste,not to sweet ,very well balanced flavors ? very friendly staff nothing was a problem ,we enjoyed it very much ,thankyou very much.
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S W on Google
★ ★ ★ ★ ★ We have purchased from cake box a number of times over the last few years and they never disappoint. Our most recent purchase was the strawberry and cream gateau and it was divine. Not a super strong strawberry taste or sickly sweet. Can't wait to get it again!
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