Carpet Court Paraparaumu - Carpet Court Paraparaumu 170 Kapiti Road
Carpet Court Paraparaumu - Carpet Court - Carpetcourt.nz
Carpet Court Paraparaumu. 170 Kapiti Road, Paraparaumu 5032. Phone: 04-902 8480. Open 9:00am - 5:00pm Mon - Fri, 9:30am - 2:00pm Sat
About Carpet Court Paraparaumu
Carpet Court was founded in the 1960’s by a small group of like-minded flooring retailers looking to establish a better experience and provide greater value for our customers. Today our flourishing business has 61 stores nationwide with a reputation reflecting our longstanding presence in the market and the thousands of NZ homes we have installed carpet and flooring into over the decades.
We are New Zealand’s most trusted and preferred flooring retailer and work hard to ensure our customers enjoy the process of purchasing flooring which can often be a confusing and stressful experience. Our Customer Service focus has been recognised by winning Gold in 2018, 2019, 2020, 2021 and 2022 for flooring stores in the Reader’s Digest Quality Service Awards - an area we continually strive to improve upon.
Contact Carpet Court Paraparaumu
| Address : | Carpet Court Paraparaumu 170 Kapiti Road, Paraparaumu 5032, New Zealand |
| Phone : | 📞 +988 |
| Postal code : | 5032 |
| Website : | https://carpetcourt.nz/stores/stores-paraparaumu/ |
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Jacque Cubin on Google
★ ★ ★ ★ ★ Outstanding! These guys are awesome. Don't bother to go anywhere else, just go straight to the best. Jacque Cubin
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JISL 2015 on Google
★ ★ ★ ★ ★ We were very disappointed with the way we were treated by two of the staff members. Rude, dismissive and unprofessional customer service.
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James Berry on Google
★ ★ ★ ★ ★ Excellent customer service! John is an attentive sales person who really knows his stuff
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Thompson Family on Google
★ ★ ★ ★ ★ Such a helpful duo. Giving advice on a small project and costs of a larger future project. Very willing to listen.
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Ola Sol on Google
★ ★ ★ ★ ★ This is belated review of the service that we received from their sales person G.I. G came to the property to measure the size. When the work was done, I found out that the kitchen floor was not changed. Can you imagine that you expect everything would be nicely done and find out one part of the floor was left with the old one? OMG...I thought. I contacted G. He did not get back to me at once, he never apologised for his mistake.
The quote that I assumed all was included was wrong. Kitchen floor was NOT included! I couldn't believe it. So, I asked him to send me a quote for doing the kitchen area, but the price was ridiculously high. We did not use their service anymore.
Lesson learnt, check the quote always item by item and do not assume that they would do the job properly as you agreed at consultation stage and you saw him measuring the floors. I wonder how often this kind of thing happens in the building/interior industry. You trust that they would do the job properly and then it turns out that they left some bits not done. In order to fix one bit, it would cost a lot more, but you have to do but no other choice. That would be a nightmare.
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Sarah-Jane Frederickson on Google
★ ★ ★ ★ ★ Anna at the front office is exceptionally pleasant to deal with. She is friendly, goes out of her way to help and nothing is an issue. Thanks for your great customer service
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Mcgirr Five on Google
★ ★ ★ ★ ★ Good store and good range of productd
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Erroll Jacobsen on Google
★ ★ ★ ★ ★ Only really went to pick up my daughter who works there. However, while waiting, was very impressed by the way she and her colleague handled customers, especially as it was well past closing time. I doubt that I would have been so patient. However,I would never go into a store 5 minutes before closing for something which will obviously take a considerable longer time than that. I do try to remember that sales assistants have lives as well.
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