Consulate-General of the People's Republic of China in Auckland - Greenlane
2.6/5
★
based on 8 reviews
Contact Consulate-General of the People's Republic of China in Auckland
| Address : | Greenlane, Auckland 1051, New Zealand |
| Phone : | 📞 +989 |
| Postal code : | 1051 |
| Website : | http://www.chinaconsulate.org.nz/eng/ |
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JENNY DAWSON on Google
★ ★ ★ ★ ★ Dont understand why the rate is so low, I really think the staff there are very friendly and effective. Especially one Maori Lady there (sorry, dont ask your name) can speak some Manderin, a very nice lady, thank u for your help.
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Andy Wang on Google
★ ★ ★ ★ ★ Must give a thumb up for the recent experience. Just went to renew my passport, the queue is long as usual, parking spaces is not many. However i don't think the visa centers of other countries provide any car park (e.g. Japan, US and AU). After about 1/2 - 1 hour wait and normal submitting process. I got a little pink pick up note stated to pick up in 2 weeks. However from that night I started receiving emails from the centre to update my passport progress status. in 1 week time one email said Passport was ready to be picked up. I was a bit doubt whether it was true and went there to pick it up next day. It was there ready for me. 1 week faster than stated and keep me all the way informed. The renew cost is way much less than my dd's NZ passport. Happy to see the improvement.
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William Shi on Google
★ ★ ★ ★ ★ Went there at 9 am, there were about 10 people waiting already. And 3 car parks available although I parked at residential area and walked. You have to get a ticket and wait to be called. If you had booked online then you'll be served on the day. If you have have photos with you, there's a pharmacy across the road where you can get it down. Though it's $20, and additional $10 for a digital copy (not recommended). The staff said it'd take 2 weeks to get the passport renewed. I submitted it on 10th, and got an email saying that my passport was ready for collection on 14th. It was way faster that I thought.
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Kitty Zhang on Google
★ ★ ★ ★ ★ No office hours published on the website all all.
Hours shown on google direction are not aligned to reality.
It shows open today but found out it is closed and open hours are not decided yet on a sign at the gate.
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Evangeline Fan on Google
★ ★ ★ ★ ★ Website not always up to date and emails lack clear instructions. No one ever answers the phone. If you show up with the wrong documents or don't arrive "early enough" (because obviously lunch break starts from 11) they just tell you to come another day as if people have all the free time in the world and don't have to take leave to come here. Not all staff are friendly, some can be rather rude. The number of car parks is just impossible. During busy hours the guy from the company owning all the nearby tow-away parks patrols the area like a vulture, showing up the second you park in one of their spaces even just to sit there and wait for one of the consulate spaces to become available. Once inside there's another long wait.
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Shuwei Liu on Google
★ ★ ★ ★ ★ My passport renew application completed within 6 working days during COVID! Thanks heaps! Thanks for two ladies who from call centre as well.
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Celia Yao on Google
★ ★ ★ ★ ★ Really slow, I went there at 8am started to queue but I didnt get in. They should hire more contractors to let us not queuing. If you want to get your things done for the day have to arrive before 7am!
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Johnny Mao on Google
★ ★ ★ ★ ★ I want to give ZERO star if google allows. Terrible service, the customer line leads you to nowhere, ask you dial to select the service you need but finally will say please refer to the website information and hang over the phone automatically. This is not friendly to elders even for young people as it’s just very confused. Totally time wasting !
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