Countdown Pakuranga - Pakuranga
3.9/5
★
based on 8 reviews
Contact Countdown Pakuranga
| Address : | Pakuranga Town Centre, Pakuranga, Auckland 2013, New Zealand |
| Phone : | 📞 +979 |
| Postal code : | 2013 |
| Website : | https://www.countdown.co.nz/store-finder/9204/pakuranga/pakuranga-countdown |
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G Taylor on Google
★ ★ ★ ★ ★ Just been to this supermarket. I will never return. So many shelves empty, no 'specials' tags on items that are on special. Because of so many empty shelves, areas in fridges and freezers, you can see how dirty they are. They don't appear to have been cleaned for years. Because most of the items I wanted weren't available I went to Countdown Aviemore (the smaller of the 2 next door to each other) and what a difference. Hardly any outages. This will now be my new supermarket. I've noticed Pakuranga Countdown going down hills for a few years now, before covid (cleanliness) so they can't blame this on covid. I saw a few staff chatting in the isles to each other so it looks like they have staff available to stock up shelves and put out the 'specials' labels.
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Trisha Marino on Google
★ ★ ★ ★ ★ Between the hours of 3:45pm and 4:10pm on the 9 of February 2022 Cutomer service was ridiculous. Someone answered and didn’t say anything and left the phone on. Happened 3x.
The person who’s reviewed before me seemed to have the same problem as we called at similar times.
To the supermarket manager:
Whoever this “Indian lady” is please talk to her.
The audacity to answer and not say anything is very rude and disrespectful.
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Amray Raphael De Asis on Google
★ ★ ★ ★ ★ my sister called customer service, for an item inquiry- an Indian woman picked up the phone and told her to hold and transferred her to someone else, it then rang back to Indian woman by itself, the lady picked up the phone again and transferred, it then did the same and transferred by itself back to the lady BUT this time the lady answered the phone didn’t say anything and instead just left the phone there ON. My sister called again, and the same thing happened the woman picked up didn’t say anything and just let us listen to supermarket noise, the scanners going off etc; today is Wednesday 9th February @ 3:40PM //whoever that lady was that was working at that time please do your job properly and don’t be ignorant and have some consideration towards your customers. If it were an emergency, it could be your fault. Please make better choices next time.
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Shelley Muller on Google
★ ★ ★ ★ ★ What awesome service. Eyebrow and lashes.
Hair by Cathy. Always know what to do. So glad I found her again.
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Margaret Walker on Google
★ ★ ★ ★ ★ Good parking. Store was very clean. There was a good lot of trolleys . Shelves some getting low on stock but others were nearly full. Checkout waited in a queue only 3mins before being served. All stalf friendly. It was a very good day to shop.
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Sudhii Mahrok on Google
★ ★ ★ ★ ★ I went countdown to buy grocery and suddenly my neighbour show up there and we just say hello hey and grab our stuff and went to check out place . He wanted to buy wine and he showed his id even we explained we aren’t together. He was buying for himself. This is actually so wrong and I feel so embarrassed because staff didn’t allow him to grab the wine because I don’t have my id .
This isn’t acceptable at all.
Disappointed
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akshat mahajan on Google
★ ★ ★ ★ ★ There’s staff is really bad and rude. They don’t know, how to deal with customers. I came in to buy a Champaign. I met my neighbour their and just having a normal chat . I reached to billing counter, then countdown staff said your partner also need to show id because she’s with you. I showed them my id. She got embarrassed when countdown staff said that she’s my partner. It’s very misbehave I was just buying champagne not any hard drink or beer. She was separate though and she mentioned to staff as well. Countdown should look into it and do something about your staff. Please tell them to provide customer service separately rather than mentioning or make their own stories itself.
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Linda A. on Google
★ ★ ★ ★ ★ The worst Countdown in Auckland. Seriously weird selection. Today no free range chicken. Better drive further down to the one by Howick Village.
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