Crystal Payroll - Birkenhead
4.9/5
★
based on 8 reviews
Contact Crystal Payroll
| Address : | Crystal Payroll 17 Rawene Road, Birkenhead, Auckland 0626, New Zealand |
| Phone : | 📞 +98 |
| Postal code : | 0626 |
| Website : | http://www.crystalpayroll.co.nz/ |
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Tony Cox on Google
★ ★ ★ ★ ★ We've been using Crystal Payroll for over 5 years now, and it's never missed a beat. Questions I think are hard are answered quickly and clearly, and they're happy to talk me through stuff I don't understand. It dovetails into Xero nicely. It is simple to keep payroll records up to date. It works.
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Moira Pursuit Ltd on Google
★ ★ ★ ★ ★ Still trying to figure it out but after a phone from there staff I have managed to Navigator my way around it and streamline our business to be more efficient
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Blitz Home & Garden New Zealand on Google
★ ★ ★ ★ ★ The verbal introduction to the system is a bit speedy gonzales but there is plenty of opportunity to have more assistance as you gain familiarity. The "Help" guide is okay but there is no simple "search" data you can type in a box.. i.e. "change password", and the guide does not seem open in another screen and dissapears when looking at both. The login process is a bit tedious and it does not link with a computer to save any part of it. Xero appears to have a more modern user interface but it seems to only handle straight forward processes, and not be able to do as many things, like alternative payrates, or deduction boxes to enter external bank account payments and other payee modifications.
Crystal includes what seems like as much free phone support as you want to get you on your feet mon-fri via a real human, so that is very good (after initial start-up fees). Crystal seems to be much better for casual staff. Seems to be able to do more calculations. Crystal keeps IRD changes up to date with calculations to keep IRD happy.
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Walker110 on Google
★ ★ ★ ★ ★ Huge timesaver & user friendly software. Powerful reporting function, help desk is very convenient and quick replies every time. Spoke to Winnie last week and Marolynn Tuesday. Great phone manner with soothing voice. Highly recommended if you are looking for a new payroll provider.
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Treemendous Tree Service on Google
★ ★ ★ ★ ★ We highly recommend Crystal Payroll. Their service is so easy to use and anything we don't understand we just call up the support line and someone is always happy to help. Very happy customers. Shannon is a star!
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John W on Google
★ ★ ★ ★ ★ Weve just moved to Crystal Payroll. Two businesses with circa 52 staff between them. Payroll is a breeze. The ability to upload timesheets and other payroll info (Tips and other payments) is so quick. Mario and the helpdesk team are second to none. Payroll is a dream now. And one 6th of the cost of those companies that charge per person per payrun. Highly recommend.
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Pierre du Preez on Google
★ ★ ★ ★ ★ The whole experience with Crystal Payroll from the initial contact, sales, training, after-sales service, and support has been professional and efficient. A special mention to Ben Wang who assisted me to process our first Payrun, as well as Lester Chan who replaced our previous Account Manager and has been very responsive.
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ASH PATEL on Google
★ ★ ★ ★ ★ We are Stirling Sports Botany Store .We highly recommend Crystal Payroll .We have tried and tested .Its very easy ,cost effective way to do payroll. For all your payroll needs go for Crystal Payroll .Staff in support are also very helpful . Keep good work Crystal Payroll .
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