Cumberland Motel - Dunedin North
3.3/5
★
based on 8 reviews
Contact Cumberland Motel
| Address : | Cumberland Motel 821 Cumberland Street, Dunedin North, Dunedin 9016, New Zealand |
| Phone : | 📞 +77 |
| Postal code : | 9016 |
| Website : | https://www.cumberlandmotel.co.nz/ |
| Categories : |
Motel
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| Description : | Modest studios & 2-bedroom apartments with kitchens, plus free Wi-Fi & a casino shuttle. |
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Turou Mo'unga on Google
★ ★ ★ ★ ★ When my daughter & I stayed there JEAN and her colleagues were amazing. Jean's hospitality was superb. The price was awesome for the 4 days that we stayed there. The shared facilities were nice and clean, you could have a meal in the dining area with other guests that were staying there, or even have good conversations with them and Jean herself. I would definitely stay there again, if Jean is the one still hosting the place next time we go. Just to let yous know we stayed in the shared part of the motel not the apartment side, hence the reason why I said shared facilities. For my daughter & I we chose to stay here instead of a hostel for when we went down it was during orientation time for the uni. This is better than a hostel cause you get your own room with a locked door. Once again thank you so much Jean for the wonderful person you are, keep up the good work ☺️
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Janine Briggs on Google
★ ★ ★ ★ ★ Very outdated, the photos online did not match the rooms. Advertised with a king bed, only had a double. Beds were very uncomfortable. Rubbish under the bed including old face masks. Drains were blocked in the shower. The price was expensive for the standard of room. Very disappointing.
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Courtney Hyde on Google
★ ★ ★ ★ ★ I am almost certain a student flat would have been cleaner then this motel. I booked a twin room with shared bathroom and the photos shown did not match the dark, wooden outdated room I stayed in. Not only that but I a female was not only sharing a bathroom I was also sharing an entire living/kitchen area with a male I have never met.
The bedding was disgusting and covered in brown smears and food/oil stains. It smelt old and musty and was very clearly not washed for who knows how long and defiantly not while I was there.
There was ONE hand towel in the bathroom that was SHARED and not changed at all throughout the stay. I must add that I stayed during level 2..... sure way to spread germs....
The bath towels were cheap and rubbish and also stunk like old b.o and musty clothes.
The bins were not emptied at all in either the bedrooms, bathroom or kitchen for my entire stay.
There were finger prints all over the walls that were very easily removed (I wiped a patch off)
The curtains didn’t even fit the windows so they had big gaps so not only was I getting the noise of a Main Street I also got the light off the Main Street.
The parking was incredibly tight and as a result my car was damaged trying to get out.
When I talked to the people about these problems I was offered a $5 discount next time I stay! There will not be a next time even with that amazing offer
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wacky Roberts world on Google
★ ★ ★ ★ ★ Where do I start.... Got the family 2 room unit. They don't provide flannels got a portable cot for my baby which I refused to put him in it was grubby no mattress or sheets or bedding for it! Tiny tv with no sky the park was tight. I don't believe they clean probably between stays as I got ahelthes foot from the shower. The only life saver was unlimited internet for entertainment after a long day. Stayed for 2 nights 3 days
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Reuben Lawson on Google
★ ★ ★ ★ ★ Was a little grubby, but if you're wanting the true dunnaz experience, this place was value for money and right in the heart of town. Saw heaps of hilarious student antics, very entertaining.
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Mel Manavikai on Google
★ ★ ★ ★ ★ Upon arrival, noticed that all 4 beds had rubbish still under them, underlay and duvet weren't only stained but also very dirty. Could tell they had not been washed nor changed in a while. Very unsanitary. Would highly not recommend.
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Matthew Kavanagh on Google
★ ★ ★ ★ ★ Terrible. Cancelled our booking because we were turning up at 8.30pm and they wanted to close the office early. They were happy to abandon a family with no other vacancies in town. Disgusted!
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Sarah Kavanagh on Google
★ ★ ★ ★ ★ Absolutely appalling service.
We booked for 3-nights and at the time of booking let them know we would be there around 7.30pm. On the way down, while stopped at a fast-food outlet my wallet was stolen and we spent some time looking for it, reporting it stolen and cancelling cards.
Made a courtesy call to the motel to let them know we would be there at 8.30pm (note their check-in is up to 9pm which they confirmed). They said they had decided to close reception early and they cancelled our booking! School holidays and all other motels booked out!
Girl on reception said her supervisor wouldn't stay open any longer and there nothing she could do and gave a name of a different motel to call. She would not put me through to her supervisor, said she would speak to them and phone me back and then never phoned back and wouldn't even answer the phone when I tried to call back to get the name of the other motel.
We drove into Dunedin at 8.30pm with no where to go. Thank goodness for Nicola from The Commodore who came to our rescue and managed to house us despite being nearly booked up. So grateful.
Honestly still can't believe Cumberland did this. They shouldn't be in business as moteliers.
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