Debitsuccess - Northcote
1.5/5
★
based on 8 reviews
Contact Debitsuccess
| Address : | Debitsuccess 5 The Warehouse Way, Northcote, Auckland 0627, New Zealand |
| Phone : | 📞 +88 |
| Postal code : | 0627 |
| Website : | https://www.debitsuccess.co.nz/ |
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Jazz Blizzard on Google
★ ★ ★ ★ ★ These guys are rubbish. Had to pay off $91 worth of insufficient funds. Paid it off and changed to my new card details just for them to not take the weekly charges out my account and now I can’t get into my gym.
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Hayley Cassidy on Google
★ ★ ★ ★ ★ So terrible. I normally refuse to sign up with anyone who uses them.
Was forced to use them because of my local gym and they are trying to charge for their incompetence.
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Krys I on Google
★ ★ ★ ★ ★ This deserves No stars. Absolute crooks. Unsuccessful payment attempt emails is what i have been receiving for the past 3 weeks. 8.99 is meant to be direct debited out fridays. I received email at first thinking that i didn't have enough money when they attempted it so i paid the dishonour fee of $10 ( so $18.99). This happened the next week and made sure there was money there and received the same "first Unsuccessful payment attempt" of $18.99. Because it was long weekend they called me Tuesday - asked rudely if i had 18.99 and if they could take it out. I said yeah it was there all week. He did it over the phone and it was successful - go figure. The customer service was trash. He was mumbling off gibberish about "there mustn't have been any money" and "ask your bank". Sounds dodge as. Now its happened again today waiting yesterday and today waiting to see the transaction go out. I will contact my bank and see if this shady company is even attempting the transaction.Debit success sux!
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Rishi Krish on Google
★ ★ ★ ★ ★ Had dealings recently with Debit Success through my kickboxing gym. Cancelled my membership, but ended up receiving a bill of $191.43 because of unsuccessful payments. Ridiculous. Beware and stay away from this company.
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Connor McNab on Google
★ ★ ★ ★ ★ Scummy business that will continue to charge after you have cancelled your membership somewhere. Imagine the type of person you have to be to run or work in a business like this that when people can't pay they charge you more and more. Worth less than the dirt I walk on.
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Liam Green on Google
★ ★ ★ ★ ★ Although it is abundantly clear if you look at the other reviews that are incapable of charging your account in good faith, I will still leave my experience. They have charged me an additional $20 fee because *they* failed to take the money out of my account(there is always enough money in my account). Absolutely despicable, how useless are you when you can't successfully do what the sole purpose of your business is for and then charge extra for your failure? "sorry, we don't know how to do our jobs and messed up your payment. we need you to pay us an inconvenience fee because we have to fix our mistake"
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Deanna on Google
★ ★ ★ ★ ★ Not sure how this business is even legal or manages to stay afloat with terrible customer service and only caring about taking as much money as possible by underhanded means, ignoring emails and 'can't find transactions' when you make a payment to them. AVOID. Unfortunately I didn't read the plethora of negative reviews as it was through a gym that I had to use their services. Crooks.
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mitchell gray on Google
★ ★ ★ ★ ★ Ripping customers off! I’m happy I’m not in contract with this company. Make sure you read your contract carefully cos they’ll get as much out of you as possible. Any gym reading this should put their customers first and not use debit success
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