DECJUBA - Takapuna
3.2/5
★
based on 5 reviews
© 2022 DECJUBA
DECJUBA respectfully acknowledges the Traditional Custodians of the lands on which we live, work and gather. We acknowledge the Wurundjeri people of the Kulin Nation where our head office is based, and the traditional owners of the lands across this nation where our DECJUBA stores are located. We pay our respects to Elders, both past and present.
Contact DECJUBA
| Address : | DECJUBA 61 Hurstmere Road, Takapuna, Auckland 0622, New Zealand |
| Phone : | 📞 +9898 |
| Postal code : | 0622 |
| Website : | https://www.decjuba.com.au/ |
| Categories : |
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Lynda Smith on Google
★ ★ ★ ★ ★ First time in this shop last week. Girls are lovely and they try and help you the best they could.
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Shelley Woodney on Google
★ ★ ★ ★ ★ Great staff and service and amazing style ? ?
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Alls Kanaycheva on Google
★ ★ ★ ★ ★ 6/12.2020 came to the store at 5:15 and it was already closed, online it says open until 5:30. Although the shop assistant was still in the store she refused to sell me my items which I've put on hold earlier same day. She wasn't polite eather. Shocking customer service
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Anneliese Longstaff on Google
★ ★ ★ ★ ★ I came to this decjuba as I bought a bag a couple months ago and it had already fallen apart to the point where it was unusable so I went to return it. When I went in the staff member working rudely told me that I could not return it as it was more than 7 days since I purchased it. I told her that it was faulty and she told me that she couldn’t do anything because it wasn’t faulty when I bought it. My friend who was with me asked to see the company returns policy, the staff member got the policy up however the policy was only for “change of mind.” When we questioned her about faulty products she said it could only be returned within 7 days. We then asked for the receipt to be printed out, she didn’t know how to do this so she went and got her superior. The manager came out and was completely rude, did not acknowledge us at all and did something on the computer. She then asked if I bought the bag at that store, I said no and she told me she couldn’t exchange the bag or print the receipt there as it had to be done at the store it was purchased at. I knew this was a blatant lie as I have worked for Decjuba in the past. Once I left, we called the botany store and asked the returns to policy, they told me that I was able to bring the bag back for a refund or exchange. The botany team was amazing unlike the Takapuna store where I recieved some of the rudest and worst customer service I’ve ever experienced. No way I’ll be going back there!
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Clare Tyler on Google
★ ★ ★ ★ ★ Lovely clothing, a little bit pricey. Really nice shop assistants.
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