Domino's Pizza Gore - Domino's Pizza Gore 128 Main Street

About the WORST Domino's Pizza outlet in New Zealand, possibly ever. On Tuesday ninth November I decided to treat myself and called in early evening to Gore Dominos, was told it would take 30 mins, only one young man working (left on his own, as Mgr or others not present) discovered that walk in customers are favoured the least, after eventually taking my order, it got to 3 mins in oven then next it dropped to 14 mins being prepared, mentioned the discrepancy and was told 'it was the system'. Eventually the pizzas arrived at the counter just over an hour later, no apology or explanation. I spoke with many locals & others, some who just drove off without their food, it was horrendous chaos (obvious that the Mgr did little work and clearly not bothered). Later I recd a missive supposedly from 'Diana at Customer Services' (though after last night, assume it a scam), with an apology and offered a 'voucher' for some complimentary pizza (unexpected and appreciated - thought mentioned attached, was not actually sent). Last night I decided I would avail myself of this voucher and drive the 40 mins into Gore to use the voucher, in advance I phoned explaining the circumstance, voucher number, my name and suggested they speak with 'Diana' at Customer Services, so they would know and have things ready to take an order. When I arrived I was spoken to by this sullen female, who indicated they were not bothered (incl Byron Mgr) and that the voucher number was wrong and were not interested in any way... I was left frustrated, angry and upset at having driven an hour and a half (return trip) for NOTHING. There were about 10 staff behind the counter, only about 3 doing anything. Obviously Domino's Pizza Gore & Mgr, do not GIVE a stuff about their service or any visiting customer, As for 'Diana at Customer Services' seem a Domino Scam to make things worse.

To be fair it could be better but considering this is a new franchise I'll try it again next time I go through G-town. The chips need to be cooked longer cos they're all floppy & stuff, seasoning is nice though - just cook them a bit more. As for the pizza well... not a lot of topping, you get the bare minimum unless you pay for extras to be added. Rasher bacon tastes a bit like a$$ and isn't really cooked very well. But yeah, who knows... it might improve... it might not.

I understand your newly opened BUT...... Had to go back in 3 times because they kept forgetting something in our order. Out of 4 pizzas 4 sides and brownies, only one pizza was worth eating. Dry, flavourless, burnt bottom pizzas, brownies where dry and plastic tasting, wouldn't let anyone eat them just to be safe. Garlic bread was okay but needed to be cooked longer. We use to rate domino's better than hell's or pizza hut. If this is the standard that gore domino's is happy with I wouldn't go there. Save your money!

We have had pizzas from this shop numerous times and they have never disappointed. With menu offerings like Peking Duck pizza, it is hard not to come back. We love the way your wait time is shown on the screen to keep you informed of when your pizza will be ready. Finally, the service from the team is top notch.

On time, good delivery driver. Pizzas that bad I through out and made dinner. Over sauced, minimal toppings, super sweet garlic bread, no garlic taste. Even worse than Nelson!!

Online ordering is great, ordered set pick up time just before leaving from visiting , hot pizza happy kids

Dominos is dominos wherever you go in my experience so what makes the difference is the customer service. On my visit this was on point, establishment was tidy and the pizza filled the gap. Would visit again

A meal with friends before a film. First visit, polite young men and good quick service. Very nice pizzas, and will definitely go back.