Esplanade Apartments - Esplanade Apartments 8 The Esplanade

Whitianga is a fabulous place to stay. The apartment we had was clean, a lovely view of the ferry landing, being in a busy location with lots happening, the Irish bar next door for live music. Not realising when booking this isn’t a fully serviced apartment, beds being made, clean washing , having a washing machine onsite for oneself to do. Paying over $2,000 for one week. Not having instructions to work the DVD we asked for help on the Sunday but could see Terry was going out so said come back & show us the next day. Monday we went exploring out of town returning later that evening 7.30pm the weather had turned cold. I contacted the management whom live onsite. Asking for another blanket & could they show us how to work the DVD please. I went down starts to collect the blanket. Shocked to hear Deborah & Terry talking about our request coming through their apartment door to the foyer this being a really polite message. Deborah’s voice - HOW LOVELY THEY HAVE BEEN OUT ALL DAY!!!! WELL WE HAVE BEEN DOING A 50 HOUR WEEK... 8am TILL 6pm.... I went back to the room seeing a txt on my phone along the line of put your electric blankets on, we did change over to summer bedding. Closed hours 8am till 6pm. We didn’t want them on all night to keep us warm ( not safe ) No follow up on the blanket or DVD the next day we had to instigate. I did txt them back saying I heard their conversation while in the foyer, no apology. This left myself & parents whom I had to explain why we couldn’t get an extra blanket & help with the DVD that night with a bad feeling about the place. We decided to get out of Auckland after a horrific time of lock downs, myself not being able to travel in the past due to being on dialysis awaiting an organ transplant, my parents needing a well deserved break hence deciding to choose a nice place to stay, myself doing well over a 65 hour week & having to bring work away on holiday never complaining in these times of adversity. Hence I write this feedback for people to see how a wonderful stay can turn feelings of a place into bad memories in a second. Maybe they are overworked or just over their job collecting their retirement money as working for someone else. The local people of Whitianga are truly delightful & going the extra mile in the street saying hello to all. Having a holiday is about creating memories & being stress free especially when paying over $2,000 for one weeks accommodation.

Lovely modern apartments in the middle of town, close to everything. Nice pool and spa and a wee deck to sit on. The kitchen was well equipped. However there were a few things that could be improved on, mainly there are no air con units and at this time of year, it was stifling and very uncomfortable at night. The beds we had in our unit were uncomfortable to the extreme, as soon as one of you moved the other person nearly bounced off. Apparently talking to other guests , the beds varied enormously, some were really happy, others had horrible beds like ours. There were a few other gripes, such as no mirror in the master bedroom and no wardrobe in the master either, just drawers, whereas the other room had a wardrobe and no drawers. The pillows of which there was only one each, were very flat and it would have been nice to have had another pillow to prop them up. Also there wasn't a bathroom vanity unit to put your toiletries in either. Just minor things , but would have all improved the quality of our stay. But our main issue is the air con, and just about every review I have read about these apartments mention the same thing. Also the quality of the beds needs urgent attention, they are really not good enough for any apartment, let alone a "luxury apartment"

Very helpful, pleasant couple caretakers of the apartments. Great central location, within walking distance to shops, restaurants etc 2 bed apartment well equipped and comfortable. Only downside was the laundry area had a very strong damp, drainy smell so had to make sure door was shut at all times, plus you could hear every word spoken by the people above on their balcony which woke us up early and you can hear through the walls the people staying next door, which is a shame as I don’t think I would stay again because of this

What a fantastic place. Thanks Jenny and Kelvin for making our stay even more enjoyable. You were perfect host's with happy faces and warm personalities. We booked 5 apartments for our group of 18 and all the apartments were of a very high standard and very clean. It was also just great sitting on the balcony's with the views. I think it is probably the best location in Whitianga. This was my second stay and I will be back......Cheers...Rex Julian...Perth

Our first impression from Terri was not good at all! When I made the booking I said we would be there around 6ish (they close office at 6pm) & leave the premises. Our group of 7 got there close to 6.30pm I phoned the cell # & he said he will be with us soon. We wanted to pay separately as we had done on our travels, that was a No go & he wasent budging & then told us we were interrupting his dinner, so payment was taken from 1 card (3% CC surcharge) We didn't let him ruin our stay, 3 bdrm apartment was nice, ( besides hairs in main shower) lovely outlook of the sea & close to cafes etc, big deck, no servicing of rooms & $ charge on extra towels if needed but has washing machine & drier in apt. I am from Whitianga & go back in a regular basis, but sadly we will not be staying with Terri & his wife again.

We had a great stay in apartment 104 over Christmas. The 2 Bedroom Apartment had incredible views of the surrounding river and vista plus the Ferry, street and Wharf. The location is one of the best in Whitianga! Central to most amenities, and a small drive to large supermarkets although can still be walked to. The rooms and bathrooms were a little on the small size but the main living area and balcony were very spacious and just awesome. If the weather was any hotter there would be a problem as there is a lack of air conditioning or ceiling fans, however there was pedestal fans thank goodness. The Management were very helpful and friendly. We arrived very late but was greeted and shown around by Linda. Thanks so much for a great experience!

My partner and I stayed at the Esplanade Apartments for two nights over Easter, and we were really impressed with the whole experience. The booking was easy, the check in was great, in fact we arrived at 10am and our room was ready in half an hour. The apartment was excellent, very spacious, modern and clean and contained everything we needed for our stay. The staff were very helpful and friendly. I would definitely recommend this place to anyone planning to stay in Whitianga.

Great place to stay! Deb and Terry, the managers, are an amazing couple! Great people, very kind and generous! The pool and spa are super clean. Great views! I recommend it 100%