Expeditors New Zealand - Māngere

Since the start of his career at Expeditors, it has been Craig’s mission to set a workplace standard of consistency, excellence, and professionalism. These unwavering ideals are the core of Global Operations’ rapid growth. Because of this commitment and vision, Craig was hand selected in 2015 to lead the newly created Global Business Operations department as its Senior Vice President. He and his team are committed to delivering world class operational efficiency in our service offerings, which will result in unparalleled value to our customers, creating a competitive advantage for Expeditors. 

Craig was born and raised in Iowa, moving to Chicago to launch his career with Expeditors in 1991. He received his Customs Brokerage License in 1993 and later his MBA from Lake Forest Graduate School in 2002. Craig advanced rapidly in his career. He assumed the role of District Manager of the Centralized Processing Center in Detroit in 1997 and was subsequently promoted to Branch Manager of Chicago in 1999. In 2005, Craig left the cold winters of Chicago and welcomed the hot summers of Atlanta, where he again took on the role of District Manager, this time in a cornerstone oce. His proven leadership and superior financial results in his previous roles made him a natural choice to lead the Mid-Atlantic region as Regional Vice President in 2011. In 2015, Craig packed up his family again and headed to Seattle to lead the Global Business Operations department as its Senior Vice President.

The teams Craig has built around him are the keys to his success. He has a firm belief in hiring extremely bright, talented, and driven candidates who are committed to excellence in their daily work. He mentors these employees by teaching them the basics, investing in the needed resources to engineer their success, then moving out of the way to give them space for creative thinking and strategy execution. This methodology allows his employees to build confidence in their abilities and find passion in their craft. Craig understands the paramount need for leadership and strives to enable future leaders. 

Craig's friends and family would tell you that this passion for his employees is translated into his personal life through mentoring and coaching youth sports, as well as his enthusiasm for the Chicago Cubs.