Flight Centre - Central Dunedin
4.1/5
★
based on 8 reviews
Contact Flight Centre
| Address : | Flight Centre 210 George Street, Central Dunedin, Dunedin 9016, New Zealand |
| Phone : | 📞 +88 |
| Postal code : | 9016 |
| Website : | https://www.flightcentre.co.nz/stores/dunedin |
| Categories : |
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Jude Still on Google
★ ★ ★ ★ ★ Great for planning your next holiday.
I was treated like I was important. They listened and help me make my plans a reality. Everything worked perfect thanks to the staff that dedicated their time to make my overseas trip a happy and memorable time. I highly recommend.
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Sonny & Joan TOKA on Google
★ ★ ★ ★ ★ Kate went above and beyond her job today we are so grateful people like her is why we keep all your travel through the flight center please pass on our thanks
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Elias Q on Google
★ ★ ★ ★ ★ I can really recommend this flight centre!
We had to rebook our flights several times and each time Hannah Freeman was reachable by phone within seconds and made the best out of our situation. An excellend service and very friendly staff! We always felt well advised!
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Jamii Kingston on Google
★ ★ ★ ★ ★ Flight agent changed without letting me know.
Ignoring my emails.
Insurance number won’t work to make an URGENT claim.
Neither policy numbers I was given work.
Not answering the questions I asked.
Taking leave in the middle of an email discussion without letting me know.
Not letting me know I won’t be able to contact them because they’re taking leave.
Not letting me know who to contact when they take leave.
All it takes is a group email “Hi I’ll be out of the office from these dates X - Y, please contact [someone] at [email] if you need anything while I’m away”
EDIT: sent an email to the supplied address months ago, still no reply.
EDIT: 10 months on I Have sent 2 emails to the customer service email Jordan provided me and I still have not received a reply.
I was directly lied to about how much I was entitled to for a refund. They tried to tell me it was almost $200 less than what it should have been. I had to go through all my emails, past recipes and talk to AirNZ to figure out the correct number.
Once confronted with the evidence the agent finally refunded my money.
Be very careful about how much you are spending here as if you need a refund they will try take money from the top.
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Ray Fidow on Google
★ ★ ★ ★ ★ Knowledgeable and very helpful staff. A pleasure to deal with.
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Graeme Biggs on Google
★ ★ ★ ★ ★ Kate Dunedin office . Is amazing. Helpful and patient ❤️❤️?
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waqas ahmad on Google
★ ★ ★ ★ ★ Great service and good place to plan the tours/ holidays.
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Bernie Smith on Google
★ ★ ★ ★ ★ 5 staff sitting in the shop front and no service. They're so busy (with no customers in store) they can't answer the phone.
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