Flooring Direct - Greenlane
4.1/5
★
based on 8 reviews
Shop Quality Carpets | Flooring Direct Greenlane - Flooringdirect.co.nz
Looking for the best carpet stores around? Flooring Direct has top-quality carpets perfect for any home. We guarantee a simple process & an amazing end result! Request a Free Measure and Quote today.
About Flooring Direct
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Contact Flooring Direct
| Address : | Flooring Direct 213 Great South Road, Greenlane, Auckland 1051, New Zealand |
| Phone : | 📞 +98 |
| Postal code : | 1051 |
| Website : | http://www.flooringdirect.co.nz/ |
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Al Grant on Google
★ ★ ★ ★ ★ We have used flooring direct twice, and both times the experience was bad. Poor communication, not turning up when they say they would, not having the product they say they would, and worst of all the quality of the workmanship was terrible (see photos) - the joining cap actually doesnt cover the join, and in second photo they made one of the floor board too bloody short.
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A Y on Google
★ ★ ★ ★ ★ We have recently completed flooring installation by Flooring Direct. Garima and the team have done an awesome job through out the process. Communication was good, each steps we have been properly informed which have made it easy for us to organize time. Installation went smoothly, no issue at all, the guys has been very friendly and helpful as well. We love the new flooring! It was a great decision to choice with Flooring Direct. A+ Highly recommended!
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Anita Neal on Google
★ ★ ★ ★ ★ Terrible workmanship. After several attempts to rectify things they seemed to lose interest and we never heard from them again. Avoid. And despite the owner's response, no I do not have the wrong supplier, they supplied vinyl to my business and did a rotten job.
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Hussain Hasnani on Google
★ ★ ★ ★ ★ Worst experience ever! They don't pick the phone doesn't callback on texting either. We paid for a laminated flooring box few months back and since then we are trying to contact them, to give more work but still. Finally, after visiting in-person they agreed that they have our one box somewhere in their stock and still not giving it back nor can they work till late next year. Had to do the rest of the flooring from somewhere else and these guys are still searching our laminate box. After all this hessel they are not willing to give us the money for the material either.
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Hannah Dudley on Google
★ ★ ★ ★ ★ Garima has been so amazing since we first stepped into flooring direct. She’s informative and so helpful with her guidance when choosing the right carpet and wood flooring to suit us. Not to mention super efficient and quick to respond. We couldn’t have asked for a better experience and person to work with. Highly recommend!! Made it a breeze. H & J.
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ida vagai on Google
★ ★ ★ ★ ★ Garima, thank you so much. to you and your wonderful team, we love our carpet, and we've had great service from the beginning.. Garima kept us informed about what was going on until the carpet was installed, and the boys were fantastic, always friendly and professional, making sure the carpet was installed perfectly.
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Rizwan Iqbal on Google
★ ★ ★ ★ ★ Garima had been very helpful from day 1 of us contacting her. We found the whole process of choosing the flooring and carpet easy, fun and friendly. Lots of information was provided and all questions were answered promptly. The installation guys were awesome, working fast and in a tidy manner.
For some one whose is building their house from scratch, Flooring Direct was the only company that I can honestly say made life easy when it came to carpets and flooring.
Highly recommend theses guys, nothing but good things to say??.
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Prabjeet Singh on Google
★ ★ ★ ★ ★ Worst experience ever!
I have to say good pre sales to make sure that order is processed and once it was placed, customer service is awful.
After installation, I provided my feedback via email and had assurance that they will improve. Then I had workmanship issue and had layer come back twice to fix. No efforts put through by Business and they kind of have attitude that customer should contact their contractor(and chase up) who had done the install. (I didn't paid your contractor for Carpet and installation, I have paid flooring direct so it should be their responsibility to organize that). Again found carpet coming off in corners third time, sent an email on 10th March, 2021 with no response till now. Chased up on their reception then had a call from Carpet layer and had excuses to come. It has been over a month till I called up Garima and finally had layer came yesterday to fix the issue. Quite amazed to see than no call from business to confirm or apologies for delay.
I would not recommend anyone to use this company or their services.
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