Flooring Xtra Mt Wellington - Mount Wellington
About Flooring Xtra Mt Wellington
Flooring Xtra is New Zealand’s largest flooring brand, with 60+ retail stores nationwide.
If you’re new to our story then it may come as a surprise to you to learn that the Flooring Xtra brand is still relatively young. Founded in 2008, Flooring Xtra was formed by ten companions working in the flooring industry who were dissatisfied with the brand offering available to Kiwi consumers. The friends banded together to establish Flooring Xtra, a business built upon the belief that community based organisations were more effective than corporations.
“Flooring Xtra isn’t a product of leveraged corporate takeovers and investment banker buyouts as you often hear these days, but rather a story of family and Kiwi ingenuity.”
Ten weeks after the launch of the Flooring Xtra brand, new stores were popping up all over the country. The brand’s popularity soared and the group of friends were overwhelmed by flooring retailers throughout New Zealand contacting them, eager to be a part of the Flooring Xtra story.
Within three years of launch, Flooring Xtra had become New Zealand’s largest flooring company. The appeal and success of Flooring Xtra can be attributed to the philosophy that lies at the heart of the brand. Based around a co-operative model, each store is owned and operated by a local with experience in the flooring industry. Stores in the Flooring Xtra group have the advantage of stronger buying power, access to marketing resource and a pool of knowledge to tap into from their peers. This formula has proven so successful that the Flooring Xtra brand was rolled out throughout Australia in 2010.
Whilst Flooring Xtra is the biggest flooring retailer in New Zealand, our target now moves towards becoming the best. The best business owners, the best teams and the best service providers for our customers.
Thanks for joining us on our journey!
Contact Flooring Xtra Mt Wellington
| Address : | Flooring Xtra Mt Wellington 46 Lunn Avenue, Mount Wellington, Auckland 1072, New Zealand |
| Phone : | 📞 +9879 |
| Postal code : | 1072 |
| Website : | https://www.flooringxtra.co.nz/ |
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Gemma Gasson on Google
★ ★ ★ ★ ★ Karen at the Mt Wellington branch was fabulous at providing advice and recommendations for our specific situation. Also super impressed at the quality of carpet laying by Bailey. Really happy with the result.
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Nikki Sutton on Google
★ ★ ★ ★ ★ Thrilled with our Flooring Xtra experience. We dealt with Karen at Mt Wellington and she was fantastic. She provided great advice and even better service. The people laying the floor did a fantastic job, and we are delighted with the finished product. Thanks so much!
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Ilona Bokuniewicz on Google
★ ★ ★ ★ ★ We have received amazing service from the team at Flooring Xtra Mt Wellington. Blake provided us with great quote and was very accommodating with our requests and changes along the way ?. He also helped us decide on the laminate flooring options which isn’t an easy task when there are so many to choose from, you have tight budget and the stock/shipping is an issue. Thanks Blake for all your help along this project. You are a real gold. We will be back for the carpet for our bedrooms next! Ricardo and his team did fantastic job preparing and laying the floor. The great attention to detail from this team is just outstanding especially that our floor was very uneven. Thanks guys for the speedy work and such a great service. We love our new floor and highly recommend this team at Mt Wellington.
We went with laminate flooring in hallway, dinning room, living area and kitchen.
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Melanie Evans on Google
★ ★ ★ ★ ★ Karen was very helpful and knowledgeable about all the flooring options, with excellent communication throughout the process. The flooring team did a beautiful job of installation and got it done in under two days, which we are so grateful for. Thanks so much Mt Wellington team! Fantastic work!
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Jackel Wong on Google
★ ★ ★ ★ ★ We love our new carpet and flooring.
We had definitely came to the right place for our carpet and flooring renovation. Karen was most professional with understanding our requirements and provided the recommendations which we exceeded our expectations. We are also grateful for her excellent follow up for the entire process. Kudos to the installation team as well for the excellent fit and finish.
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joolems16 on Google
★ ★ ★ ★ ★ We availed their service to do laminate flooring and carpet replacement for our new home. Although there was a little damage on the lower framings and left over silicones, overall we are satisfied with the laminate flooring result. However, our experience with their contractor for the carpet replacement was so stressful and way below our expectations; from the long wait time (not communicated properly), floor preparation (dirty), removal of old carpet, installation of new carpet, and finishing (not clean) are the reasons I will be hesitant to use this company in the future again.
On a positive note, the company is good when it comes to customer accommodation and service recovery as they took responsibility of what happened and provided some compensation. However, they must ensure that the contractors they hire are very professional, have high quality output mindset, and put customer satisfaction as their top priority.
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Wendy Greaves & Trea Kenny on Google
★ ★ ★ ★ ★ We chose Flooring Xtra Mt Wellington after the great job they did on a previous house. Again, from end to end, across their whole team, this second experience has also been excellent. Many thanks to Ryan Thompson for his accurate quote and floor laying plan. Big shout out also to the carpet laying crew of Shaan, Vincent and Natalie who, in addition to doing a fabulous job of laying the carpet, were both mindful and respectful of our furniture and newly painted surfaces. We would 100% recommend Flooring Xtra Mt Wellington to others.
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Ren Chinnamunian on Google
★ ★ ★ ★ ★ Great company to deal with. We chose Flooring Xtra over competitors because of the effort put in by Hayley in getting us samples during difficult lockdown conditions when other companies didn't seem that motivated. She offered good advice & kept us updated through some unfortunate shipping delays. The installers were very quick & professional, and the finished job is very neat.
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