FUJIFILM Business Innovation New Zealand Limited - Newmarket
4.1/5
★
based on 8 reviews
Contact FUJIFILM Business Innovation New Zealand Limited
| Address : | FUJIFILM Business Innovation New Zealand Limited 79 Carlton Gore Road, Newmarket, Auckland 1023, New Zealand |
| Phone : | 📞 +9 |
| Postal code : | 1023 |
| Website : | http://www.fujifilm.com/fbnz |
| Categories : |
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Michael Chen on Google
★ ★ ★ ★ ★ Excellent service. We are Fuji Xerox's customers for many years.The quality of products at Fuji Xerox is always the highest and done in timely manner.
Recently, we did encounter a small technical problem caused by improper staff operations. A technician called Andrew Pei came quickly to help us solve all the problems and ensure that we were taken care of! His troubleshooting techniques are amazing.
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zest scans on Google
★ ★ ★ ★ ★ It has been a great pleasure to be a Fuji Xerox New Zealand client. Recently our main photocopier had fault and Andrew Pei, the technician who came and sorted it out for us was wonderful. He arrived on time and had the machine up and running within a short time, he also took the opportunity to check the machine and our photocopier is now in a really good condition. This is an example of a top customer service. Thanks you. (6066723)
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Chaitanya Manga on Google
★ ★ ★ ★ ★ Fantastic products and truly a market leader in innovation. Service calls are attended promptly and they seem to have a pool of skilled technicians around the country who never failed to help us when in need.
Have had printing machines from a couple of other companies, but none of them come close to Fuji Xerox. Very happy with their products and service, would definitely recommend if you are looking for a hassle free printing experience.
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MIchele Shelley on Google
★ ★ ★ ★ ★ Our local technician Grant Dame is amazing. He was able to squeeze us into the same day we rang even though he had a busy day scheduled. We are so reliant on having our printer working 24/7 and Grant's immediate response to get the job up and running before the end of the day is very much appreciated. Another technician joined Grant so Thank You Fuji Xerox team and Grant, you are the best :-)
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Richard Neunzerling on Google
★ ★ ★ ★ ★ I have had the very same experience as other reviews . After being a loyal customer for over 7 years I have been shocked about how I have been treated in the past months trying to negotiate our business printing solutions. They have no care for SME in NZ and will just bully you. Buyer beware, this company should be ashamed of themselves ....looking to go further with my experience.
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Daniel Subasinghe on Google
★ ★ ★ ★ ★ We have been working with Fuji Xerox for more than ten years, and we are always satisfied with the service that we received. We have never run out of supplies as they sent them in a timely manner. We have two C4471 printers, and they have always exceeded our expectations.
Our experience with the customer service team has always been positive as they are very helpful. We only had one or two cases where we had to contact customer service to get help in configuring settings. The representatives were very patient and knowledgeable when they were guiding us on how to configure.
To conclude, Fuji Xerox has always been a trustworthy service provider for us for more than ten years, and they are our preferred supplier.
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Mark Kirby on Google
★ ★ ★ ★ ★ They do not employ people on merit as they claim but "demographics". Hypocritical and unprofessional. Half the time they cannot front up with a name or contact. Would not recommend as a customer or employer.
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Evan Lin on Google
★ ★ ★ ★ ★ Complaint, not because of the quality of printing, but the person who handing my case, knew the urgency, knew the printer has hold up a lot of our work since 2 days ago, promise to send someone, then when phone hang up, no further information whatsoever, I have been waiting in the office till 8pm. You probably need more responsible to your client and your employer.
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