FutureED New Zealand, Christchurch - Addington
1/5
★
based on 1 reviews
Contact FutureED New Zealand, Christchurch
| Address : | FutureED New Zealand, Christchurch 20 Twigger Street, Addington, Christchurch 8024, New Zealand |
| Phone : | 📞 +87 |
| Postal code : | 8024 |
| Website : | https://www.futureedenglish.co.nz/ |
| Categories : |
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Martin Portele on Google
★ ★ ★ ★ ★ Please avoid this place!
I passed the exam because I was prepared. So this complaint is not about being angry about that. It's just to warn you guys to avoid this place if you can! Good luck
At first, I booked my IELTS exam on their website for available time and date. I paid with my card online. I received an email to register my details, but I couldn't choose the same date selected previously for the payment. For a couple of days, I tried to reach them on the phone and email, but no one answered even an emergency contact. On the day of the exam, someone picked up a phone and told me that my exam is not booked. So I wasted my day off. They lied to me that they tried to call and send me emails. They had a correct number and my email and my spam folder haven't had any messages. The only available next date was on the day which was not convenient for me, anyway I rescheduled my exam for Sunday and wasted my already planned weekend.
On the day of the exam, I arrived 40 min in advance. During 40 min, their staff could not take my picture to the system, so they sent me to do the speaking part without validation. After the speaking part, they were still unable to make their camera and laptop working. In the final, I had to fix their camera and laptop by myself.
Finally, the exam's start was cancelled because their server was not working, so we were waiting for another 40minutes before the exam began. You can imagine how stressed everyone was at that time.
During the exam, there was a lot of noise. I had to ask the examiners not to whisper among them all the time. Also, the computers had very noisy keyboards so doing a written part was inconvenient as I couldn't concentrate.
A few days after the test, I started to receive SMS messages with their advertisements to my phone. I have never subscribed, and I don't see why they send me ads for MOCK tests and preparation for IELTS after receiving my certificate.
The funniest part is that when you call the British Council in NZ, you end up with someone barely speaking any English who is not willing to help... My question: "Do you hear me?" .... Their response: "No, I don't hear you." ... Well, you just answered my question." => The best! :D
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