Giltrap Botany - Volkswagen Service Centre - East Tāmaki
4.3/5
★
based on 8 reviews
Contact Giltrap Botany - Volkswagen Service Centre
| Address : | Giltrap Botany - Volkswagen Service Centre 13 Nandina Avenue, East Tāmaki, Auckland 2013, New Zealand |
| Phone : | 📞 +9 |
| Postal code : | 2013 |
| Website : | https://www.giltrapvolkswagen.co.nz/service/ |
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Eric Kim on Google
★ ★ ★ ★ ★ Service for customer is totally bad.
The company rip off the customer.
Eventhough they did the diagnosis , they couldn’t find the problem. Also they asked me to pay the cost for diagnosis. Diagnosis means it finds the problem.
They think I was born in yesterday.
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Mark Ye on Google
★ ★ ★ ★ ★ A very very important reminder, if you want to borrow a vehicle from there, please spend 15 mins or more to check very very carefully before you sign the agreement. I paid a repair bill for a less than 1mm tiny unobvious dent which is 120% not caused by me, because I didn’t find at the beginning. The biggest mistake is I shouldn’t trust them and only spent couple minutes to quick check around, and now have to pay for own stupid careless. I was a loyal customer for a few years, but this time feel so disappointed. Maybe it’s time to sell the VW and don’t want to visit this place anymore.
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Lianne Mold on Google
★ ★ ★ ★ ★ They service all of our Volkswagon EV Golf cars, and if you book your service in advance and ask for a loan car, you might even get the opportunity to drive a brand new petrol Golf, I did, and what an amazing car, with lots of pep. Great Service and friendly staff.
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Alastair Campbell on Google
★ ★ ★ ★ ★ Always great service. Greg communicates anything needed in addition to the agreed service. The cost has always been exactly as quoted. Nice to collect the car after it had been given a valet.
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Allen Larkins on Google
★ ★ ★ ★ ★ Great experience with friendly staff and fast, efficient service.
Booking my vehicle in for a service was made easy by the helpful consultants that coordinated everything via email.
On the day of the service, alternative arrangements were made for my loan vehicle to accommodate my needs.
The service team helped out with speaking with my mechanical breakdown insurance and the team has had to go through a process to get themselves registered, which they also did. I'm sure this will be helpful when I have to address a breakdown I had.
Also appreciated the fact that none of the repairs were being forced and the customer can think about and decide which repairs to take on.
Thanks team
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Kathy Xi on Google
★ ★ ★ ★ ★ Very professional and excellent services.
Strongly recommend
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Kefu Liu on Google
★ ★ ★ ★ ★ First-time visit this VW service station, the staffs are very friendly and helpful. Replace the battery during the factory warranty program. Also, help me to fix the suspension noise issue. Plus washed and vacuumed the car. Thank you very much.
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Ifraaz Joseph on Google
★ ★ ★ ★ ★ Great staff, professional and reliable services. They were able to quickly take In and repair my VW Crafter without any hassle. Would highly recommend to anyone!
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