Glenfield Family Doctors - Glenfield
2.8/5
★
based on 8 reviews
Contact Glenfield Family Doctors
| Address : | Glenfield Family Doctors 571 Glenfield Road, Glenfield, Auckland 0629, New Zealand |
| Phone : | 📞 +987 |
| Postal code : | 0629 |
| Website : | https://www.gfd.co.nz/ |
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Diane Essery on Google
★ ★ ★ ★ ★ Poor - I had to enrol my Son twice because they lost his ID and enrolment form the first time. I was given wrong information about fee's and advised it was a miscommunication. Also, when phoning up to make an appointment as advised by my midwife the receptionist gave information about something I needed at the same time but upon seeing the Dr was told I don't need it until much later in the pregnancy. Have given 2 stars only because they do make time that day if your infant is sick and needs a Dr. Overall I am very unhappy with the service provided by this surgery.
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Ruby Brown on Google
★ ★ ★ ★ ★ Worst advice I've heard from a GP in my life. If you have some real concerns then please only go here for minor health problems. These ratings are true to what you get. A waste in my opinion. I hate to think how many people get ignored.
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Tamsin T on Google
★ ★ ★ ★ ★ This doctor is ridiculous. She refused to treat me with medication I knew i needed and have been prescribed before. Instead gave me a prescription for vitamins and said she would refer my case onto a government organization. I never heard back. A family member went here for advice and help with a disease; the gp did not do anything to help and just prescribed anti depressants which were not asked for nor needed. I do not recommend this doctor she will not put patients needs and care first.
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Admin Triple Eight on Google
★ ★ ★ ★ ★ Male Filipino Reception here is probably the rudest. They told me they needed a passport to enrol, and i said my NZ passport was expired and I had a drivers licence instead. I was told it is policy that only passports are accepted. A total LIE as I called Ministry of Health and there is no law that only people with passports are allowed medical help.
I called reception again and the same filipino guy answered and said they can enrol or see you casually without a passport.
This clinic needs to be shut down. DISGUSTING.
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Adriana Adie on Google
★ ★ ★ ★ ★ Disgusting doctors surgery I have ever been to. Receptionist was rude. She made me wait on the phone while she laughed with customers in the doctor's reception. Then she said she told me to bring my passport. She never did. She never took my name nor my number for the appointment. Disgusting service. She lied and said I had a problem. My problem was the rude service and lack of communication. Would never recommend this surgery to anyone.
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Loretta Thompson on Google
★ ★ ★ ★ ★ My experience has been less than satisfactory, think twice prior to booking an appointment at Glenfield family doctors, the staff display little concern for your care or wellness.
I've been suffering from fatique which has been effecting all areas of my life, I've had to instruct the doctor on blood testing for autoimmune and other possible reasons why I am struggling to stay awake and have found google more helpful than this practice.
After a few blood tests and an IV iron infusion which has made little difference if any, the doctor told me to try vitamin D tablets.
I'm already taking vitamins, including but D, B, iron magnesium and exhausted all avenues of supplements prior to visiting this practice.
They are unhelpful and do not follow up on how their patients are progressing, zero care factor!
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Martin Lan on Google
★ ★ ★ ★ ★ Doctor here told me I have appointment 14:30, I have wait in my car 1 hour and the they told me be patient.
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Dana Traenkle on Google
★ ★ ★ ★ ★ Dr Jocelyn Lydford is the best GP, I have been to in Auckland. She helped me so much, and I trust her. All praxis team members are very lovely as well, I read some bad feedback in the reviews, but I think some people just don't understand how busy the whole team is. I also had some bad days/good days, but I would always tell them my honest opinion, give feedback, and it was always taken very professionally. I much appreciate all the hard work, you all are doing. Thank you, Dr Jocelyn and team!
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