Godfreys Tauranga - Tauranga South
2.7/5
★
based on 8 reviews
Contact Godfreys Tauranga
| Address : | Fraser Cove Shopping Centre, Godfreys Tauranga 15/233 Fraser Street, Tauranga South, Tauranga 3112, New Zealand |
| Phone : | 📞 +779 |
| Postal code : | 3112 |
| Website : | https://www.godfreys.co.nz/%3Futm_content%3DGodfreys%2520Tauranga%26utm_campaign%3DGoogle%2520My%2520Business%26utm_medium%3Dorganic%26utm_source%3Dgoogle%26utm_term%3Dplcid_11359411917604508186 |
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Ian Davies on Google
★ ★ ★ ★ ★ Service sucks more than their vacuum cleaners .
I took back a faulty 8 month old cleaning head , but they would not replace it shop manager stated they would only do so if it was under 4 weeks old. I found that Interesting given the consumer Guarantees Act has no 4 week limit . I have sInce learnt the parent company was convicted recently for its extended guarantees
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Margriet Plenter on Google
★ ★ ★ ★ ★ PLEASE, PLEASE PEOPLE DON'T BUY ANYTHING FROM GODFREY'S!!!!!
Especially the Frasor cove store. Bought a vacuum cleaner head on 3 September 2020 and the strip broke off after 2 1/2 months. No replacement as it was wear and tear according to them!!!! Customer service was sooo bad and I don't think they even cared what I had to say.
I WILL NEVER GO BACK !!!!!!!!
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Brian Hall on Google
★ ★ ★ ★ ★ Great service. Went to Godfreys to buy vacuum cleaner battery ending up buy brand new machine. The salesperson was great , good customer service and knowledgeable. Will definitely shop at Godfreys Tauranga and recommend it. ?
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Sarah Adams on Google
★ ★ ★ ★ ★ Terrible customer service experience. First visit to this store resulted in no one helping me. Second visit today after I knew exactly what I was buying resulted in me helping myself to the Vaccuum, again without being asked if I needed help, I put it on the counter. The person there was on the phone, continued on the phone while ignoring me. Finally after 10min the person came over still not saying anything, not even a hello, but he put through the Vaccuum but then walked away again back to the phone call. I walked out and went to mitre 10. This employee lost my business and many others that I will spread the word to. Avoid Godfreys in Tauranga.
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Jean Craven on Google
★ ★ ★ ★ ★ I bought an Hoover Ultra Light Stick vacuum at a cost of over $300. From day one the suction was useless and the tube blocked until full, very little reaching the canister. As I had an upright vacuum I ended up only using it occasionally with the hope it would vacuum the car. It didn't do that job either. I did complain but the customer service was appalling and no one was interested. I just vowed never to shop at Godfreys again. My upright vacuum now needs replacing and had to resort to the Hoover one which vented my frustration once more.
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Expert Cleaners on Google
★ ★ ★ ★ ★ Most disgusting and appaling service i have ever found from the manager himself. i went to complain about a faulty vaccum battery and i was treated in the a very rude manner. i bought a wireless vaccum cleaner for my business and after using the vaccum for several months the battery died on me. Upon taking it to the store to get it sorted the manager ( Mr rohit) treated me in a very rude manner . he also said he doesn’t care about there management and do what ever you want to do So sad, he was trying to be racist and the customer service was worst than I expected. .................
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Rob Wilson on Google
★ ★ ★ ★ ★ Amazing service. I bought the perfect machine and all thanks to the salesman.
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Kerrie Macdonald on Google
★ ★ ★ ★ ★ Ive waited almost 8 weeks for a part to be fixed ( I had to chase it up ) This is the 2nd time I've had a long wait . Customer service goes beyond the shop. No excuses.
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