HealthcareNZ - HealthcareNZ 11 Hull Road
About HealthcareNZ
Bringing healthcare home
Bringing healthcare back to the place you call home has been our vision since 1988. HaukΔinga (home) is where we feel a sense of belonging. It’s the place we watched our whΔnau grow up, where neighbours look out for one another, and it’s where we’d rather be when managing our health and keeping well.
As a committed Te Tiriti o Waitangi partner, and through our partnerships with local iwi, government and community health organisations, we support thousands of New Zealanders in nearly every corner of Aotearoa with our comprehensive home and community support services. In fact, more people trust us to support them and their whΔnau at home than anyone else.
Our team of around 7,500 skilled and trained health professionals work to make sure everyone has equal access to healthcare at home.
To receive healthcare at home or join our team, please contact us on 0800 002 722 or email [email protected].
Te Whakareia
HealthCare NZ is a proud partner in the Bay of Plenty Community Health Alliance – Te Whakareia. This is a group of four trusted, local health care providers who together have over 100 years’ experience supporting people in their own homes.
The Alliance’s range of health care providers offer support across the entire Bay of Plenty region. We work together to ensure all your health and wellbeing needs are continuously met. Our restorative approach to health means we support you to be independent, care for yourself and participate within your community for as long as possible.
Contact HealthcareNZ
| Address : | HealthcareNZ 11 Hull Road, Mount Maunganui 3116, New Zealand |
| Phone : | π +777 |
| Postal code : | 3116 |
| Website : | http://www.healthcarenz.co.nz/ |
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Jo Eden on Google
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Helen Lynam on Google
β β β β β It's work office
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Janice βPetuniaβ Cotter on Google
β β β β β Great place to work. Amazing staff and managment
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Jamal Morke on Google
β β β β β Absolutely useless service ok call centre frontline but atrocious management...very dangerous organization for their clients ...many breaches of trust and inappropriate service fulfillment
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Bernadette Nair on Google
β β β β β Dad goes to dialysis every Tues & the Caregiver calls in sick on this day. Coordinators advised multiple times to roster someone reliable but no change. How can someone be sick every Tues? Parents have been in care since 2018!! Why have they not got reliable and stable Caregivers? When a replacement is found, they are sent to care for my dad after he has been picked up by the Health Shuttle at 7.30am!
I've found mould growing in their bread bin & Caregivers are there 3x a day but no-one had cleaned this. Leftovers in the fridge gone off and vegetables rotting in uncovered Tupperware etc
Kitchen sink & counter left with food particles dirty boards & knives. The compost bin filled to the brim with fruit & veggie peels with files and a stench left on the kitchen counter. Once emptied I noted that there was mould growing in it as not washed after use.
Cleaning caddy has all that's needed to keep the home environment clean but the caddy itself is left in a mess with used spray bottles, dust, detergent spills etc. Hygiene is at zilt!
Shower area is growing black mould. I've gone in many times to spray this area, the non-slip mat & the shower curtain.
I've seen the new cleaner just wave the dust cloth over the coffee table about 3x! The place gets cleaned once a week! There was no sanitisers used.
Staff do not know and practice hygiene and it seems that they don't receive much training. This is how our elderly are taken care of.
There's insufficient staff, insufficient training, no professionalism, lack of understanding for the type of service that they offer and no-one seems to care!!
But wait there's more.... the same Caregiver that didn't turn up this morning & I was told is sick turned up for the evening shift & when my dad asked her what had happened she relayed that she wasn't sick but was asked by the coordinators to work two other jobs this morning & that a replacement would be sent for dad. (Copy of text message held as not sure how to attach). Dad is a dialysis & stroke patient who gets picked up by the Health Shuttle at 7.30am twice a week for dialysis & has been home alone as mum's in hospital!!!
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