HEATPORT - Diesel Heaters - HEATPORT - Diesel Heaters
4.7/5
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based on 8 reviews
Contact HEATPORT - Diesel Heaters
| Address : | Cheviot 7382, New Zealand |
| Phone : | 📞 +8 |
| Postal code : | 7382 |
| Website : | http://www.heatport.com/ |
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David Tillman on Google
★ ★ ★ ★ ★ We ordered 6mm inside diameter fuel line as per the website and received 6mm outside diameter. They insist the two are the same but as a compromise did send some joiners which were a waste of time. We simply want 6mm inside diameter, why won't they supply it as they advertise it on the website. The difference in fuel flow is significant between the two.
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Roger Blakiston on Google
★ ★ ★ ★ ★ What a great product, so pleased I chose Heatport and not a Chinese model. Installation instructions very easy to follow as are the operating instructions. Great after sales service and o ly a phone call away if needed. Highly recommended
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Mae R on Google
★ ★ ★ ★ ★ I bought my seconhand campervan last summer and was so excited to do further customization including installation of a diesel heater. Decided to buy some from Ali Express& have someone do the installation because apparantly I don't have any technical skills to do it lol! Long story short,got the unit&had it installed. Was surprised to find out installation was 2.5x expensive than the heater because the installation guy told me it's missing some parts! Anyway, was happy at first but after just 2 months of using, it completely broke down (was stressed because it was winter&devastated because I felt like I spent way too much for the heater+installation and this happened and could not contact the online seller any more!). Tried contacting several companies here in NZ hoping they could help me with my heater but unfortunately no one wanted to fix it as they say "it's not their brand" & rather buy a new one. I don't want to spend anymore money buying a new heater. Until someone recommended me Heatport. Pango the director was the one I spoken to. He was so helpful and very patient asking questions and explaining possible reasons why my heater broke down. He was the first one I spoken to who didn't suggest me buying a new heater that's why decided to drive my campervan in their office in Duvauchelle to show them the campervan. Glad I did because their team were very technical and understand this products as they manufacture their own brand of heaters. Because they have the available components in stock, he was able to transform my broken unit into a much better "version" with easier controller. Save big bucks from buying a new one.Big Thanks Pango for the help! If you're looking for a reliable diesel heater, I highly recommend this company. They know what they're selling ???
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Richard Clephane on Google
★ ★ ★ ★ ★ I cannot speak highly enough of this company.
The guys worked fast and their work was immaculate.
Awesome people and wonderful company all round.
Couldn't be happier.
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Ann Rawlinson on Google
★ ★ ★ ★ ★ Recently we traveled to Cheviot to have a diesel heater installed in our camper. We were impressed with the setup and service. Pango loaned us a vehicle for the day while the installation was being done and spent quite some time with us deciding where best to put the heater. We were impressed with the neatness and tidiness of the installation.
On the way home we stayed off grid beside Lake Dunstan. There was a frost. We ran the heater on fixed power mode 1 with short bursts on P2 to push up the temperature. We left the heater on P1all night. Didn't hear it going and had a cosy night. We were also very pleased with the low fuel usage in the morning. Overall the heater is an impressive unit.
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Mike (Mike) on Google
★ ★ ★ ★ ★ Our company does lot of installations of diesel heaters into the RVs and we have had in our hands most of the major german brands you can get and also the cheap brands imported from overseas including the smaller brands available in NZ which has all turned just as locally rebranded heaters all assembled in China - with practically no real support no matter how long warranty the local suppliers boasted themselves.
Heatport (previously known as LF Bros) has been as mercy from the heaven. They are the only brand who assemble the product directly in New Zealand. The quality of all individual components, and documentation is just astonishing - something we have been used just on the german brands with $3000-4000 price tag. What more: the quality of packaging, all the assorted bags with the smallest tiny installation material that makes the installation easier and the fact that the supplier is able to provide you fully customisable part list is something we have not experienced anywhere else. With any others, there was always something missing.
Thanks to their huge physical stock of individual components located in Canterbury, they are able to supply practically any accessories or replacement parts with lightning speed.
Servicing of other brands would mean usually weeks of waiting for parts due to international shipping (if you were lucky) or dealing with staff that has zero knowledge about this products and provide you no support at the moment when the things turn bad.
We have visited the facility of Heatport in Duvauchelle and saw the assembly and quality check in action. They really care about every single detail and the expertise in understanding this product makes me confident that they really know what they are doing.
Well done
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Stephen Smith on Google
★ ★ ★ ★ ★ Our 10 year old diesel heater overhauled and original installation errors corrected including new fresh air intake. Very pleased with the result.
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Chris H on Google
★ ★ ★ ★ ★ Absolutely brilliant. We live full time in our 8m caravan, which already has heater at the front. Trouble is, it doesn’t heat the bathroom at the back.
I called Pango at Heatport and booked in for a no obligation consultation. He spent two hours working through all the options and even set up a test rig to make sure the pump would push the fuel 8m from our existing tank at the front of the caravan to the preferred location of the new heater at the back. It did!
With everything agreed, he started the install, which turned out to be more complex than we thought. Pango worked through the issues really carefully and made sure we had all the information we needed before we made any decisions. Because it took longer than we thought, he even let us stay in the van outside his place overnight.
The finished job is incredibly clean and the heater is awesome. Really impressed and would certainly recommend Heatport to others.
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