Hot Spring Spa Pools (Albany) - Albany
Spa Pools & Swim Spas Auckland | Hot Spring Spas Albany - Hotspring.co.nz
Looking for a Spa Pool or Swim Spa on the North Shore? Hot Springs Spas, the world’s best-selling & most energy efficient spa brand in NZ.
About Hot Spring Spa Pools (Albany)
From humble beginnings to the pioneer leaders today, our brands continue to set the benchmark for spa pool and swim spa innovation and have done so for the last 40 years. Our products are made to comply with the most stringent manufacturing standards in the world, which means lowest running and energy costs to our customers.
Our brands are supported by a network of dealers locally within New Zealand and Australia who participate in ongoing training to ensure they remain the most knowledgeable about the latest innovations we bring to the industry. In most recent years, Hot Spring Spas NZ Limited has been recognised as the largest re-seller of Hot Spring® Spas pools and Endless Pools® Fitness Systems worldwide.
Whether you're looking to create your own private backyard oasis, connect with your family or invest in your health and well-being, we have products to suit all needs and budgets.
Contact Hot Spring Spa Pools (Albany)
| Address : | Hot Spring Spa Pools (Albany) 35 William Pickering Drive, Albany, Auckland 0632, New Zealand |
| Phone : | 📞 +9 |
| Postal code : | 0632 |
| Website : | https://hotspring.co.nz/dealers/hotspring-spa-pool-albany-auckland |
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David Swann on Google
★ ★ ★ ★ ★ Purchased a re-conditioned Spa from this company. It was pre -checked and cleaned. The customer service is excellent, they are always available to answer questions. I am really pleased with the condition of the spa, the extra power costs are negligible too. Highly recommended.
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Tikus II on Google
★ ★ ★ ★ ★ Absolutely love the spa.. This is the first spa that we have purchased, Lee was very helpful and forthcoming with his advice. We are also very impressed with the installer (Tristan?) who took the time to answer our questions..
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Brent Cooper on Google
★ ★ ★ ★ ★ Hot Springs professes they make the #1 Spa pools in the World. Ok.. if you bought a car from a company making the same claim would you expect them to also provide efficient and premium quality back up service? But instead, if your car broke down or you needed a part it was almost impossible to get through to them or get any sort of support or response. And if you actually did get to talk to someone instead of organising an expert to attend to your problem they tried to give you verbal instructions on how to dismantle the mechanism and (try) fix it yourself. Or, as happened last week, indifferently informed you it would be a minimum seven week wait before your car was (possibly) back on the road. Yes I have heard of Covid, but seriously…do you have THAT many products breaking down?
So as mentioned in other recent reviews, good quality product but appalling after sales “service”. Shopping for a new Spa? buy a Vortex like we recently did for our new house – over $45k worth of business Hot Springs should have/would have got if they hadn’t left us in hot water so many times….figuratively speaking of course.
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m0lly on Google
★ ★ ★ ★ ★ I have ordered a spa from Hot Spring Albany after much research on the best spa and most importantly to me the insulation. I was helped with this process from Verla. She was there for every question I had about spas ( & there were a lot!). She got back to me pretty much immediately even if it was in the evening! I am so impressed not only with her incredible customer service but also the quality of my spa, I can’t wait to get it & know it will be superb. I could not recommend Verla from a Hot Springs Albany highly enough if you are considering getting a spa pool. Many thanks, I couldn’t have done it without you! Victoria
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Ann and Rob Allen on Google
★ ★ ★ ★ ★ The staff at the Albany branch are just the nicest, most helpful, friendliest, knowledgeable and professional team I know. I bought my spa over ten years ago and at every turn they have been there to ask questions of, give the right advice, tell you how to solve problems. When they come to visit they are so focussed and knowledgeable that any problem gets solved in super quick time. If you want a team that remembers your name then this is the one. They are the very best.
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terry rudden on Google
★ ★ ★ ★ ★ A very bored and uninterested salesman works here. Professes to know most of NZ Spa's, offers to perform comparisons between his and other Spa's and then can't citing Chinese manufacturing as the reason?
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alyss beats on Google
★ ★ ★ ★ ★ Our spa is great but their after sales service is terrible. No-one ever answers the phone, they don't reply to emails either, I am still waiting for a part I ordered over a month ago with no idea what happened to it, and ordering spa chemicals has to be done through a secret process.
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Becky Duncan on Google
★ ★ ★ ★ ★ Wonderful and knowledgable customer service. Been trading here for several years.
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