iCell The Palms - Shirley
4.5/5
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based on 8 reviews
Contact iCell The Palms
| Address : | iCell The Palms 18 Marshland Road, Shirley, Christchurch 8061, New Zealand |
| Phone : | π +9 |
| Postal code : | 8061 |
| Website : | https://icell.co.nz/ |
| Categories : |
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Hannah Dickson on Google
β β β β β This place is awful!!! Went in to get my boyfriends phone fixed and they first said it would take an hour, then a week, and then another week until we finally left and got out money back. Very unreliable and horrible. They also put a faulty screen on and told him it would work in the meantime, it only broke his phone even more.
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Lewis Hudson on Google
β β β β β Been there few times,these guys are awesome ? fixed my phone's and Computers in very short time frame,very cheap prices as compare to city other places, worthy to trust these guys ,Lalit (Money) helped me for google account and all ... RECOMMENDED ?
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Chandraveer singh Chauhan on Google
β β β β β Went there last weekend Sunday so that my screen protector can be applied (already purchased from elsewhere) for my newly purchased iPhone 11 pro.
Very rude customer service.
The guy at the counter showed lack of interest and asked me to purchase another screen protector from him which is better (I donβt think so) and cheaper (of course). I told him again thatβs fine just put my screen protector on my phone.
He didnβt clean the screen properly and applied my screen protector. I was standing in front of him watching how he was doing it and I was about to say him to please clean it properly before you apply, I was late by a second. He applied it, It lasted less than a day and I can already see little dust particles and air forming already on the screen. Wasted my $10 + $50 screen protector (purchased from somewhere else). Not the thing you want to experience when you spend 2k+ on a new phone. Besides this, the guy took my screen cleaner (comes with screen protector package, and threw it away on his desk for him to use later). He knew I was watching him , he asked if I want my packaging items back, said yes, he didnβt gave it back to me.
Things iCell can work on:
1) Please be more friendly and more approachable to your prospect customers, be good listeners,
2) Please act more professional with the service you provide as we pay for it as an end customer.
3) Respect the end customers as the money we spend is our hard earned money.
The main reason for this review is because of the rude attitude from the guy at the counter, ignore the monetary loss.
NEGATIVE star rating
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ΔΉizzie Cook on Google
β β β β β Great service helping me with my phone and change of sim card. Very friendly. I felt like a 'normal' person just asking for help, not made to feel like an idiot. Highly recommended.?
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Steve on Google
β β β β β Great service by the boys. Always been here for a long time and always feel good. Can't even think of going anywhere else. Easy to do business with them. Very quick service.
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Gummie on Google
β β β β β Amazing, great customer service and fast.
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Margaret Johnston on Google
β β β β β Fantastic Service. Explained the process and made sure I understood. Happy to answer any questions. Phone repaired ahead of timeline. Ensured I was happy with result before proceeding to payment. Would certainly recommend and will use again if needed.
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Phill Urquhart on Google
β β β β β Excellent, service. Fast, professional and cheap. I was in a bit of a hurry and the technician promised to have my screen replaced in 30 minutes, which he did! I am writing this review on my phone with the new screen so obviously all good.
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