Jarden Direct - Pipitea
2.6/5
β
based on 8 reviews
Contact Jarden Direct
| Address : | Jarden Direct Level 14/171 Featherston Street, Pipitea, Wellington 6011, New Zealand |
| Phone : | π +88777 |
| Postal code : | 6011 |
| Website : | https://www.jardendirect.co.nz/ |
| Categories : |
|
D
|
Dirk Bachmann on Google
β β β β β It has taken up to 15 minutes(!) to have an order placed as the staff must go over them "manually" before placing them.
Through ASB Securities your order is placed the moment you press the button.
|
|
W
|
Werner Pluss on Google
β β β β β Had traded with Direct Broking for a while and found that it is quite complicated and the customer service is even more complicated and unfriendly and absolutely not helpful. It looks like they are trained to refer to some dead end addresses. Where is SERVICE gone?
|
|
j
|
jeno capo on Google
β β β β β Ever since Jarden took over the service has been appalling. I have had a number of issues and nothing gets fixed. Promises that someone from the Client Support Team will get back to you and nothing.
Seriously, Jarden if you're not interested in running a discount brokerage why did you ever buy Direct Broking?
|
|
D
|
Dwayne Sefo on Google
β β β β β Really bad customer service and overall real bad experience. Theres better options out there, use them
|
|
M
|
Maddy Gwynne on Google
β β β β β I have traded for a number of years and find Jarden Direct to be the most user friendly and efficient platform available. Being able to chat directly with traders is also a huge win in my books. Thank you Jarden Direct!
|
|
L
|
Lisa on Google
β β β β β Prefer to deal with a Direct Broker who puts the shares in my name rather than a custodial broker who holds the shares on my behalf. It is much better to receive communication directly from the company. Everything is online, so I haven't needed any support.
|
|
G
|
Glenn & Shelley Potter on Google
β β β β β I am afraid I agree with the other reviews. Since it went from ANZ to Direct Brokering to now Jarden - the service is not acceptable. I find the staff combative, difficult to deal with - you have to jump through all the hoops to get things done. I would suggest its not the front line staff - but it sits with the management or leadership team. They appear to consistently change their processes and policies. You cant speak directly to someone who makes a business decision and you ask to speak to someone and they are never available or their phone system wont allow the staff to transfer you to someone else. Really in this day and age you cant speak to a department to get answers or ask questions? I sometime wonder why I bother. There are alternatives to this company - I only use as a trade on the Australian Stock Exchange.
|
|
O
|
Oliver Boyd on Google
β β β β β I would not recommend this company. They took over from ANZ brokers and their customer service is substandard. They direct debited our account when the funds were in credit after telling us to credit our account before trading and caused unnecessary fees.
|
Write some of your reviews for the company Jarden Direct
Your reviews will be very helpful to other customers in finding and evaluating information
Nearby places in the field of Finance broker,
Nearby places Jarden Direct
