Jim Russ Panelbeaters - Jim Russ Panelbeaters 2 Mill Lane
4.6/5
★
based on 8 reviews
Contact Jim Russ Panelbeaters
| Address : | Jim Russ Panelbeaters 2 Mill Lane, Kerikeri 0230, New Zealand |
| Phone : | 📞 +9799 |
| Postal code : | 0230 |
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Sky Young on Google
★ ★ ★ ★ ★ Great honest fast service awesome job done highly recommend
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Lisa Marie on Google
★ ★ ★ ★ ★ The staff, service and the panel and paint job on my car was amazing, can totally recommend these guys!
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Tamà Pomana on Google
★ ★ ★ ★ ★ Awesome service and result of my vehicles damage. Friendly, helpful staff that assisted me throughout my experience.
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Paeata Clark on Google
★ ★ ★ ★ ★ Excellent. Never go anywhere alse.
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D Ha on Google
★ ★ ★ ★ ★ Quality work, the car looks like new. The process was easy, daily emails to keep me up to date.
Highly recommended
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Paul Hitchon on Google
★ ★ ★ ★ ★ Awesome Pannelbeaters! Fantastic friendly professional staff who really look after thier customers.
I highly recommend Jim Russ Pannelbeaters in Kerikeri
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Greig Fitzpatrick on Google
★ ★ ★ ★ ★ As a builder my work vehicle is a vital part of my business. I booked in my vehicle with Jim Russ Panelbeaters to get some rust removed to coincide with a holiday. The job also required the windscreen to be removed by Smith & Smith glass.
When I went to collect the vehicle from Jim Russ once completed I found there were paint splatters on the dash in several places, a moulding near the window was broken, and a stone chip that was not part of the job had been sanded but not painted. They admitted they did not complete a final inspection but were quick to pass fault to Smith & Smith. (Stating they would not have used S&S if they had booked the windscreen, but had clearly stated prior that I needed to arrange this part of the job?! )
So off I went to S&S, they looked over the issues and said the issues were not a result of their work but the owner would call me. S&S called and said they are not admitting fault but will kindly resolve the issues.
I have ended up stuck between 2 parties not admitting fault but fortunately one being professional and putting the issues right.
To add to my frustration I found when I returned home that day a $400 pair of sunglasses I had in the compartment by the rear view mirror where the work was done were also missing. When I called Jim Russ Panelbeaters a staff member laughed at me when I asked about the sunglasses, clearly forgetting how frustrating my experience had been to date and adding fuel to the fire they had started…
If the final inspection had been completed by Jim Russ Panelbeaters these issues should have been caught and resolved. I have ended up losing 2 days of work to get the repairs done and a pair of sunglasses, I am now out of pocket over $1000… All in all it had been a very disappointing experience that could have been avoided.
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Diane Maynard on Google
★ ★ ★ ★ ★ Bayley, Micaela & Charlie couldn't have been more helpful, a wonderful team.
Many thanks.
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