Jolly Dogs Daycare and Grooming - Wairau Valley
4.5/5
★
based on 8 reviews
Contact Jolly Dogs Daycare and Grooming
| Address : | Jolly Dogs Daycare and Grooming 237 Archers Road, Wairau Valley, Auckland 0627, New Zealand |
| Phone : | 📞 +97 |
| Postal code : | 0627 |
| Website : | http://www.jollydogs.co.nz/ |
| Categories : |
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DragonCuddle on Google
★ ★ ★ ★ ★ I was having a really bad day and nothing was seeming right.
But Jollydogs changed that, as soon as i came in to pickup my best friend to go home and finally relax, I was greeted by the most lovely and friendly team, they are not only caring and kind towards my buddy but they made my day as well.
No other dog daycare i have been to has been this exceptional.
5/5 would recommend to all dog owners.
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Kyle Broome on Google
★ ★ ★ ★ ★ I took my dog in for a well deserved groom. I was so happy with the result that Rodney and his team did on my dog ,as you all know your dog is part of your family and its always difficult in trusting someone to look after them. Rest assured your dog is in good hands with Rodney ,I will definitely be back .
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doc mountain on Google
★ ★ ★ ★ ★ Great place for your doggie staff and management top notch. More importantly doggie loves the place and they are the best judges.
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Fork Candle on Google
★ ★ ★ ★ ★ My dog loves it. Came back tired snd very happy. He will be back :)
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Naz Fa'atele on Google
★ ★ ★ ★ ★ Firstly a thank you to Fiona & Vince of K9 FUNdamentals who provided us with the opportunity to experience the inside of Jolly Dogs with training of our puppy. During lockdown our puppy was still waiting to be fully vaccinated so time spent with other dogs simply wasn't an option.
With a voucher to boost we booked him in for a temperament test at Jolly Dogs - Friday 19/11/21.
Natalie - right from the call to the appt. booking was friendly and accommodating, seemed genuinely excited to meet our Spyro. On arrival she truly was. Heightened by COVID restrictions, I was a little anxious to leave him (noting his 2 human brothers 9 &10 wanted to come in to check it out -"encase there's mean dogs mum"). It was really heart warming to see her genuine care for our dog - it helped put my mind at ease.
She reassured me of the teams dedication to all the doggies in their care, the T&C's & to just simply call if I felt the need. Spyro - took to her straight away. Natalie & the team kept us updated with texts and pics of Spyro via Facebook. Collecting Spyro went so smoothly too. Spyro was super excited to see us and appeared to have had a great time.
Jolly Dogs has a tradition of a small treat for your dog before leaving the facility. So that was a nice touch.
From our observations of Spyros behaviour today following the visit at Jolly Dogs, he was a lot more; attentive, responsive and surprisingly calmer. It is obvious that he had quite an adventure with the dogs he met today, canine carers who truly took care of him.
WE will definitely be looking to use your services on regular basis soon. Faáfetai Lava team Jolly Dogs!!!
THANK you so much for taking such good care of our Spyro.
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roz duncan on Google
★ ★ ★ ★ ★ Great place for puppies and dogs to socialise. My puppy Milo had his first haircut and groom today, Rod did a fantastic job, he looks like a new puppy! Awesome thank you!
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Steve Sherwood on Google
★ ★ ★ ★ ★ Let's start by saying that in the local area there are plenty of day care facilities for your dog... I know this because we checked them all out before we settled on JollyDogs.
JollyDogs is a superb place to drop off your dog for the day whilst you work etc. They absolutely adore the animals and the animals adore the staff. We are kept updated throughout the day with photos on facebook. Our dog has made many friends and as soon as we say JollyDogs he barks and runs for the car.
If you need doggy day care, be sure to add this to the top of your list - I can assure you, you will not be disappointed.
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Vanesa Kuga Djordjevic on Google
★ ★ ★ ★ ★ I'm sure the team are fantastic in different ways but I unfortunately had a below than average experience.
Booked my new (and very first puppy) for a trial after speaking with the team over the phone. When I arrived for the trial they didn't appear to have my appointment in their system. They then asked if I had brought lunch with him even though they had mentioned over the phone that lunch and treats were provided. They then rather quickly took my puppy out to the back and said they would give me a call after his temperament test. They called later that morning to confirm he was a suitable candidate and were happy to keep him in for the remainder of the trial period. When I picked him up it all seemed rather transactional and super rushed like they didn't have time of day for me.
When I queried upon pick up how bookings worked, I was told to complete and return the paperwork and they would email me about the process. I looked over the paperwork and emailed them asking to confirm their booking policy as their registration paperwork mentioned a cancellation policy but no mention of a minimum weekly attendance or anything of that nature. Their email reply to me was again, return the paperwork and you'll get an automated email where I could log in and book him for daycare.
The whole process felt very transactional and not the sort of customer service I would expect from people who should be more excited working with animals.
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