Kaya Hair and Beauty - Auckland CBD
4.2/5
★
based on 8 reviews
Contact Kaya Hair and Beauty
| Address : | Kaya Hair and Beauty 174 Karangahape Road, Auckland CBD, Auckland 1010, New Zealand |
| Phone : | 📞 +978 |
| Postal code : | 1010 |
| Website : | http://www.kayahairandbeauty.co.nz/ |
| Categories : |
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Jayashree Mishra on Google
★ ★ ★ ★ ★ Refrain from this parlour if you want yourself to be respected and have some self esteem. I had taken an appointment prior for waxing and threading as I had to attend a function. They also had confirmed by putting down my name and number. After work, I walked down to the parlour, I was 10mins late. I entered the parlour and asked to wait, I was okay to wait 10-15 mins, so I waited. There were two staff for the services. After me, two more girls walked in and had their eyebrows done whilst I was waiting and wondering why am I not picked up for my services.
After 30 mins of my waiting, I asked her politely, when am I getting my eyebrows done, the owner rudely answered me you were late that’s why we picked up highlights for another customer. Then I said, yeah I was 10 mins late and I have waited for more than 30 mins here, and I had taken appointment whilst other are just walking in and getting their services. The most irritating factor is if you guys don’t do appointments, why do you take appointments in the first place? Also why do you take down their numbers when you don’t intend to call the customers if they are late before taking new customers. Such an unprofessional place!!
Also after the tiff, the staff called me at 11 am and apologised for their mistake and said , “you should have called us and said you would be 10 mins late”, it’s your mistake as well!! Look at their guts!! Also the owner didn’t apologise, she put the staff online to talk, you can gauge the level of unprofessionalism!!
Stay away from this parlour!!! I would have negative stars if I could, super super bad experience
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Shruti suvarna on Google
★ ★ ★ ★ ★ My hair stylist was very patient and loved the cut and style, cost-effective too. Highly recommend!
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NIRANJITH M S on Google
★ ★ ★ ★ ★ very bad service they kept changing the appointment time. They did my threading with a normal stitching thread and didnt use the one for threading it was damn painful. U got pleanty of other options in Auckland. why waste the money and time here?
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Darina Maher on Google
★ ★ ★ ★ ★ I requested an express party makeup application and got exactly what I wanted and more. 2 lovely ladies put my desired look together with fab attention to detail. I came away with a professional glam look that stayed on all night for my party! Thanks again ?
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Summer Breeze on Google
★ ★ ★ ★ ★ I had my hair cut at Kaya twice, and was happy with the result. I decided to use Kaya again to get my haircut just before Christmas. It was an absolute mess. My hair was just chopped at and was all uneven. I was very upset. It was like they had just employed someone off the street to help over the busy period. I had to pay $70 to go to another salon to fix it up. I did like Kaya, but I will not be using their services again. ?
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Pani M on Google
★ ★ ★ ★ ★ Customer service was impeccable, they remember your treatment from last time and suggest what I could try this time, I had an eyebrow Thread & Tint which I was happy with, this will be my new beauty salon
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Meghna Bhatia on Google
★ ★ ★ ★ ★ EXCELLENT service! the owner is very warm and welcoming. Priceswise very responsible and quality of work is really good.
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Ilaria FERRARIS on Google
★ ★ ★ ★ ★ I came here for a simple trim, v shape hair cut that had grown out after months of lockdown and curtain bangs.
The lady that did my hair was very rude to begin with.. I showed her a photo of what I wanted and the result was catastrophic.
The v cut was uneven. One side way longer than the other, and same thing happened with the bangs, which were not curtain bangs at all, and again.. one side shorter than the other.
I had to get my hair fixed somewhere else the day after.
The second hairdresser I went to took a before and after photo and, oh my god!! It was horrendous!
Don’t go to this place ever!! Spend your money somewhere else!!
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