Lighting Direct - Epsom
4/5
★
based on 8 reviews
About Lighting Direct
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| Address : | Lighting Direct 14/16 Manukau Road, Epsom, Auckland 1023, New Zealand |
| Phone : | 📞 +9999 |
| Postal code : | 1023 |
| Website : | https://lightingdirect.co.nz/ |
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zoe brown on Google
★ ★ ★ ★ ★ We visited the Epsom store over the weekend as we are currently in the middle of renovating our house, and what a lovely experience! We were assisted by the store manager who was eager to help especially when we didn't know what we were wanting! Such great customer service, we walked out with our hands full and very happy with our decisions! Will definitely be back to this store in the future!
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Stephen Lasham on Google
★ ★ ★ ★ ★ 7 years ago they sold us a house lot of LED downlights. We were told they would last up to 20 years. Since purchase, about 10 of them have failed and needed replacing. The light emitting part is fine but the drivers have gone, but they don't sell replacement drivers, instead I have to buy the whole unit and driver. Not only this but they have discontinued several of the models, so replacements cannot be matched. For lights we were told should last 20 years, I find this unacceptable. Simple solution would be for the manufacturer to componentise the lights, allowing the ceiling mount exterior to be used with a new screw in light, thus the exterior look would not alter. Also to allow for simple plug fitting replacement of drivers, so they can be swapped out without the need to be an electrician. These two solutions would also be much better for the environment, saving having to throw out the perfectly good parts of the original. Get your act together lighting direct!
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Scott Smith on Google
★ ★ ★ ★ ★ Rang up after viewing a product in the morning and reserved. When I got there having driven from the other side of the city they had sold it out from under me. Don't trust this lot.
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Chloé De Waele on Google
★ ★ ★ ★ ★ We consulted with someone for pendant lights and bulbs to go in the pendant lights. They recommended bulbs for our choice of pendant light hut didn't have them in stock and suggested we buy them online and get them delivered. When we received the bulbs, we realised they didn't fit in the pendant lights at all. Went in store to get them replaced but couldn't because they'd been bought online. We were told to call the online store for a refund but no one picked up. We left a voicemail and are yet to hear back... The pendant lights are very nice though (however we're not 100% of if they'll last as the quality seems a bit flemsy).
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MJ on Google
★ ★ ★ ★ ★ Huge range of ligjt products with an up to 50% discount currently. Friendly n helpful staff members from a brief visit yday?
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Elizabeth Sara on Google
★ ★ ★ ★ ★ I was very impressed with the attentive and knowledgeable staff on my recent visit here. Great service!
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Paul Benge on Google
★ ★ ★ ★ ★ Never have any spares or parts. Third time been in for different parts. Also annoying you purchase one product and go back 4 months later for another and brand or product is not available. Be nice for a bit of consistency.
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Blanche Mclean on Google
★ ★ ★ ★ ★ I love the fact that this store is open on Sunday so that makes it easy to get replacement bulbs on the weekend when you need them. I also love the way they merchandise the store. It really makes me want to change all my lighting
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