Freedom - Newmarket - Newmarket
3.8/5
★
based on 8 reviews
Contact Freedom - Newmarket
| Address : | Freedom - Newmarket 77 Broadway, Newmarket, Auckland 1023, New Zealand |
| Phone : | 📞 +99779 |
| Postal code : | 1023 |
| Website : | https://www.freedomfurniture.co.nz/ |
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Kelz Blyth on Google
★ ★ ★ ★ ★ Wanted to cancel a purchase made (due to length to time for delivery) cancel request was made less then 24hrs after initial purchase. I was advised that they won't refund for change of mind and was offered a store credit. This wasn't helpful as I'd found a similar furniture item that could be delivered asap at another store.
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Alina Revell on Google
★ ★ ★ ★ ★ Bought outdoor furniture and was told it would be delivered within a week. It’s been 3 weeks and they told me over the phone just now that they don’t have any idea when it’s going to be delivered
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Bob Jones on Google
★ ★ ★ ★ ★ I made a purchase in January. Still no sign of delivery in March. These guys are quick to do sales and discounts to take your money but fails to deliver what you've actually ordered!
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Blanche Mclean on Google
★ ★ ★ ★ ★ This a a good sized store and all the furniture is nicely styled so this is a great place to go when you are looking for ideas. I wouldn’t recommend buying their leather sofa’s because they don’t use the best quality leather which means that they bubble and peel after a few years and they aren’t that cheap.
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Andrew Stroud on Google
★ ★ ★ ★ ★ Impossible to get through to 0800 customer service , no return calls , no response to emails . No idea where order is... Purchased a few items from Freedom in the past , but will think twice now I'm afraid...
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Mark Baker on Google
★ ★ ★ ★ ★ bought a bunk bed and was told within a week we would have it delivered. Rang six times to within 4 weeks and still no one was able to tell us where it was with everyone saying they would call us back. No one did. Went into store after 4-5 weeks and they still didn't know where it was. Had to submit a form to head office so head office can submit a form to DC centre? Got given a $100 gift card unfortunately as we now have to spend more money.
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Joanna W on Google
★ ★ ★ ★ ★ The lady wearing glasses at the cashier was not helpful, we're after some curtains and all she said was there's no stock I'm sorry (It's amazing how someone like that could have a job these days). Go to the Sylvia park store if you're looking for curtains, 2 lovely ladies gave us lots of help and 1 of them is very knowledgeable with curtains and she also knows what sort of new stocks are coming in.
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Renoh Chalakkal on Google
★ ★ ★ ★ ★ The item (outdoor dining chair) I ordered was missing when I went for collection after 2 weeks when it said was available for pickup. The same item (actually 4 of those) were picked up by a customer just in from of me. When asked, the NM store manager told me in a harsh tone that she can either cancel my order and refund or I must wait till September to get another piece. At last, I had to buy the display model from the store for which they gave 20% discount since I needed the chair urgently. This is not at all recommended from a store like freedom. Not at all recommended.
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