Long Bay Motor Camp & Cabins - Long Bay Motor Camp & Cabins 3200 Long Bay Road

Awesome place. Where else can you wake up with a view of the ocean. Cant wait to go back

Failed to deliver on booking during peak season leaving us high and dry. We booked in to Long Bay Motor Camp a few weeks before after doing a call around, as we wanted to enjoy 3 nights away in our campervan before getting back to work. Upon arrival they were unable to find our booking, even though they had supplied details and we had fully prepaid on those details. Their solution was to put us on 1 site for 1 night, then another site for 2 nights. Which normally we wouldn't have been too happy about but would have run with as we understand issues occur and you have to make the best of the situation, however it was the approach of the staff that was dispicable. There were no apologies, no acknowledgements that a mistake had been made, and zero customer service at all. Instead they just said "you will be on this site tonight, then that site tomorrow night". When I questioned it, I was met with a very passive agressive response of "its the busy season". I expressed some concern about having to setup our annex twice to which I was met with "if you don't like it, you can have your money back". At this stage I decided to chat with my wife in the car, and we decided to look for alternatives before checking in there. When I went to tell them that, Les pretty much through our money at me. We will never be going back there again, and highly recommend that you are very careful to confirm all details of your bookings should you be looking to go there again. Including asking if you are on one site for the entire time. Note: I held back writing this review for 2 nights as I wanted to be reflect and see if I had contributed in any way to their actions, but I continue to feel that it was very poor customer service that led to the frustration we had over the situation. Les in particular was very passive aggressive.

very nice accommodation. very clean good price. would definitely reccommend it and go again.

Great view. Good facilities and so cheap. Thank you for the great stay. Loved looking out to the beach.

Lovely beach, with the tide in. Children kayaking, dogs enjoying camping too. Ate our fish n chips and had a swim. Quaint, back in the day campground!

One of the best campsites ever. Lovely spot right in front of bay, amazing 1hr loop walk around the bay with stunning views, great spot for swimming in the morning and fishing. Owners súper lovely and helpful. 1 dollar showers with Great pressure and would definitely stay again. Top notch!

The man at front desk was nice so I feel bad to leave a negative review but one of the cleaning ladies was god awful. I'm not one to go out of my way to leave a bad review but she was so extremely rude, snapped at me for being in the bathroom and honestly she just seemed intoxicated. She also took so long to clean so we couldn't even use the kitchen or bathroom and ended up just washing our dishes with a cold tap outside. Definitely ruined our trip.

Great views, reasonably level sites, very busy and older but clean facilities. I would have given 5 stars if the reception had been friendly, informative and engaging. Otherwise a good spot.