lululemon - Tenancy B/161 Cashel Street
4.1/5
★
based on 8 reviews
Contact lululemon
| Address : | Grand Central Building, Tenancy B/161 Cashel Street, Christchurch 8011, New Zealand |
| Phone : | 📞 +997 |
| Postal code : | 8011 |
| Website : | https://www.lululemon.co.nz/en-nz/stores%3FstoreId%3D55112 |
| Categories : | |
| Description : | High-end yoga-focused chain featuring stylish athletic wear & accessories. |
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Diane Johns on Google
★ ★ ★ ★ ★ Went in to chch store to return a top on the 13th September it is now the 23rd of September & I am still waiting for the refund, have rung the store, the " We will get back to you in 24 hours" Is total rubbish the 0800 number doesn't work. One has to wonder about the customer service. I certainly am not impressed with it.
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Xeon on Google
★ ★ ★ ★ ★ Shopped there a few times. Good products, but some staff members were a bit rude.
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Bella Johnston on Google
★ ★ ★ ★ ★ Lululemon in Christchurch was a amazing experience all of the employees were so nice and it had a amazing atmosphere ? the active were is such good quality ?
You should definitely go there %100.
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Lily Carter on Google
★ ★ ★ ★ ★ Have experienced very poor customer service here multiple times. The first time I was returning a faulty item and was treated like an idiot. Second time I was waiting at the door due to limited people being allowed in store. I mistook someone leaving for me being allowed in and was told to stay outside by the staff member in a very rude manner. I feel quite uncomfortable shopping here.
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Katherine Yallop on Google
★ ★ ★ ★ ★ Pretty disappointed in how I was treated when returning my leggings. Had only bought leggings one month ago and I noticed a part of the stitching was fluffy when I tried them on in the store, however I didn’t want to be picky and ask for another pair so purchased them. A couple of weeks in they start going more fluffy on all the stitching so clearly it is a faulty item. I return them and I explained that the stitching was fluffy when I purchased it and she accused me of lying! Then said if it was present when I purchased them then it was my fault for buying them and I should never have done that. Should the customer be blamed for a faulty item?? Not happy
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Angelique Kinsman on Google
★ ★ ★ ★ ★ I have only had good experiences here until last week. I called the 0800 number as some stitching on my tights had come loose and they told me that if I take them into store, they can either repair or replace them for me. When I went into store, I told the lady about the tights and she said "what do you use the tights for" and I said for running and gym. I got a scolding in front of a long line of other customers because she said the tights I had were not for the gym and for running only. Sorry but if I am paying $155.00 for tights I would hope they are adequate for the gym and outside running. The lady kept telling me off about how I shouldn't have been using them at the gym and then I asked whether she could help me or not and she said that she would replace them (which was great because I was only expecting for them to be repaired). The lady also made a comment about the fact I purchased the tights online and not in store. When I left, I felt embarrassed and disheartened to go back and support that store again. Safe to say I won't be going back anytime soon.
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Adrian Davies on Google
★ ★ ★ ★ ★ Running shorts. I was very skeptical at first as I have always worn classic running brands such as asics but I was convinced to try the Pace Breaker Shorts (lined). They are incredible and my go to shorts. Great customer service by Tamara.
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Angelah Crossan on Google
★ ★ ★ ★ ★ Great service from Angelica. Quick and easy to swap my tights that the seam had come away from. Thank you
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