Lumino The Dentists - Wairau Valley
4.1/5
★
based on 8 reviews
Contact Lumino The Dentists
| Address : | Lumino The Dentists 1 Totaravale Drive, Wairau Valley, Glenfield 0627, New Zealand |
| Phone : | 📞 +9 |
| Postal code : | 0627 |
| Website : | https://lumino.co.nz/dentists/wairau-park-dental-centre/ |
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Katarzyna Sidor on Google
★ ★ ★ ★ ★ I am disappointed with the customer service. I came to recement the tooth crown, after 2 weeks the crown started to move. The crown was recement unprofessionally. I had a gap between the crown and the gum. I definitely do NOT recommend it. I will NOT return to Luminio 100%.
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Julie Rose on Google
★ ★ ★ ★ ★ Great people! I switched to Lumino Wairau Park because my sister told me that Sonika had been really nice about her fear of dental procedures. When I went to see Sonika myself, she found some serious tooth decay that had gone undetected for years. It was in a tooth that had remained embedded in the gum, and it didn't show up on a standard X-ray because of the position it was in, so even though I had had somewhat regular checkups over the years at other clinics, nobody caught it. Sonika spotted that something was wrong, took special X-rays and found that it needed to be removed.
She then referred me to Fraser to have the tooth removed. I was very nervous about the procedure and Fraser was not only very nice about it, he recognised that every patient is different and asked me what I preferred. The reason I left my previous clinic was because while the dentist there tried to be nice, he was "one size fits all" and wasn't really paying attention to how I specifically was reacting to the procedure. So I was really impressed by the attention that Fraser paid to my specific needs. He and Georgette took really good care of me throughout the whole procedure, and the lady at reception was really nice too. (One of the reception ladies also offered to adjust the aircon for me one time when she saw that I was hot from walking to get there.)
I live quite far from Sunnynook and don’t drive, but I will keep coming here because of how amazing these guys are.
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hannah bennett on Google
★ ★ ★ ★ ★ Was in desperate need of a good yet reasonably prices dentist as part of my tooth broke. the girls in reception were very polite, made me feel very welcome. The dentist and the DA i saw were amazing, talked me through everything they were doing since i hadst been to the dentist in years they made it a very pleasant experience and i will be back
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OMAR ALDOORI on Google
★ ★ ★ ★ ★ Take care from this person Dr. Lydia McGowan at northshore. This clinic is tricky and money vampire. If you are going to fix or do filling, make sure you pay for what you asked in the visit otherwise you will fall in their marketing traps and your pain will remains and you will pay for stuff you never asked for or even wanted like Xray.. photos.. Blablabla. Be careful and take care dealing with such tricky clinic and people working there...
Its all about their business and money nothing related to your pain or your feelings .. Not recommended clinic.
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Lina on Google
★ ★ ★ ★ ★ The dentists want nothing but money. I booked to do filling. I told her (a kiwi dont know her name) exactly which tooth i need filling for, and she started taking photo and xray and all the balah balah balah instead of filling my tooth! After that she told me she cant do filling, she needs to put a plan and the plan costs $1204!!!
It was simply a small filling for one tooth and she came up with all the bullxxxx!
Extremely disappointed at their unprofessional
behavior. Never go back again. And dont get cheated.
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Anna Chan on Google
★ ★ ★ ★ ★ It feels like I was tricked from their $65 new patient campaign. The first appt was good but all they did was an x-ray to tell you what you need to do, then you need to make another appt for further work. In my case it was just deep scaling that’s needed to be done by their hygienist. I was able to make an appt to see a dentist pretty quickly, but apparently the hygienist is booked out for a couple weeks. Fine. And me being available only in the weekends, I had to wait another week. But comes the day of my appt, I was only contacted that morning the hygienist rang in sick. Fine, although I’m disappointed that there is no relieve hygienist to cover. I had no choice but to make another appt for 2 weeks later. Comes the day of my 2nd appts, I received a call again that morning and was told the hygienist didn’t show up to work. I was pretty frustrated at that time as I had to miss out on an event due to this appt. I was ready to make a complaint and asked the practice manager to call me. Two weeks later, (a week before the 3rd appt), I received a call AGAIN, not from the practice manager who obviously couldn’t care less, but from their (temp)reception who claimed to be a surgeon actually, that my appt next week will have to be cancelled as they no longer have a hygienist on saturday. I’ve been mucked around so many times and had to wait over a month and yet I’m still waiting. It seems that they are very quick to get your $65 initial fee but you can’t get the treatment that you need, yet you’re stuck. For some people $65 is a lot of money and wouldn’t want to go elsewhere after having paid that. Lucky for me, I will now be going elsewhere that is more professional.
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jacob Poppleton on Google
★ ★ ★ ★ ★ Amazing experience, last couple of dentists i went to made my gums bleed. Dr Lydia was great, always told me what she was doing next and why. Great end to end service. Fully recommend!
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Jamie Starr on Google
★ ★ ★ ★ ★ From all the dentist I have seen across the world Lydia was by far the most caring and concerned about my welfare. I’ve had terrible Experiences from when I was a child and Lydia made me feel calm and well looked after. If any problems arise in the future she will be the first person I phone.
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