Mantra Beauty & Body Spa - Mantra Beauty & Body Spa 6/10 Napier Road
4.2/5
★
based on 8 reviews
Contact Mantra Beauty & Body Spa
| Address : | Mantra Beauty & Body Spa 6/10 Napier Road, Havelock North 4130, New Zealand |
| Phone : | 📞 +8 |
| Postal code : | 4130 |
| Website : | http://www.mantrabeauty.co.nz/ |
| Categories : |
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Katherine on Google
★ ★ ★ ★ ★ I've always had quality experiences at Mantra Beauty. My appointments with both Mitali and Nidene have been relaxing and thorough. The ladies have also been super patient with me despite my tendency towards chaos!
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Aggie Them on Google
★ ★ ★ ★ ★ Mitali always does an amazing job threading and colouring my eyebrows. She’s also given me a very relaxing facial and head massage before. I highly recommend her!
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malissa turei on Google
★ ★ ★ ★ ★ Thanks so much for an excellent experience.very clean and luxurious, the music added a nice touch, and my massage was just right! I was super relaxed and I walked out feeling amazing. I will definitely be back, and will share with friends and family!
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caryll ellis on Google
★ ★ ★ ★ ★ As my first and last experience of Mantra was the $1200.00 stem cell therapy I would have to rate it 0 for results. I was told that the results would take some time to be visible, but 5 weeks later despite following the skin care regime with the very expensive products nil results. Feeling ripped off!
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Michelle Heffernan on Google
★ ★ ★ ★ ★ FEELING RIPPED OFF
My husband brought me a $260.00 voucher for my birthday - I had a lovely massage and pedicure then had $80 outstanding on the voucher.
Unfortunately I presumed that the voucher was for 1 year and was looking forward to another pedi for the spring when I realised it had expired after only 3 months!
I phoned several times and was told by staff that “it shouldn’t be a problem to redeem the over due voucher” but they needed to discuss this with management.
After several weeks my call was finally returned by Pritika. She was extremely rude over the phone and not willing to consider honouring my voucher at all!
I understand this was my error.......but what’s happened to acknowledging ‘human error’ and redeeming a voucher that the customer has paid for!
Is it really ok to just pocket that money....what about valuing your customers....
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Sean DSouza on Google
★ ★ ★ ★ ★ Hands down the best massage we’ve had on the planet. If we lived nearby we’d be there every fortnight.
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Cynthia Mansfield on Google
★ ★ ★ ★ ★ Disappointed and feel ripped off paid for 150 dollar consult where you are suppose to get a report after answering her questionnaire I never received my report I emailed asking for it never heard back. So out 150 dollars and never gained helpful knowledge on how to bring balance. Wouldn't return be careful
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mandy martin on Google
★ ★ ★ ★ ★ Watch out if you want to cancel 150% charge!!! Saw online open am appointments so rang at 930 to make a massage app for myself and my daughter at 10am. My daughter however changed her mind and didn't want a massage ,she still charge me for cancelling even though I had only made it 30 mins early. Not fair paying full price for a service not used!!! It did end in a heated argument where she threatened to phone police . I walked out shaking and in tears. Was supposed to be a birthday treat. Easy money for her considering she did nothing and the opening was there. Get on her bad side and see how you get treated..was disgusted! My 17 yrs old paid her the $
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