Mexicali Fresh Lincoln - Lincoln
3.5/5
★
based on 8 reviews
Contact Mexicali Fresh Lincoln
| Address : | Mexicali Fresh Lincoln 1/8 Vernon Drive, Lincoln, Christchurch 7608, New Zealand |
| Phone : | 📞 +98 |
| Postal code : | 7608 |
| Website : | http://www.mexicalifresh.co.nz/ |
| Categories : |
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Jaime Duggan on Google
★ ★ ★ ★ ★ Terrible customer service, never answer the phone, rude in store and no one knows what they’re doing. Have waited three days for a refund (double ordered because of a website error). The staff member couldn’t do this in store because “the manager was busy” and asked for my name and number. Still haven’t heard back and can’t call them because they don’t answer the phone lol.
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Nicole L on Google
★ ★ ★ ★ ★ Food was great, customer service was poor and non existent. The girl didnt seem to want to be there and we could barely understand what she was saying.
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Tania Roxborogh on Google
★ ★ ★ ★ ★ Please show commitment to our health by checking vaccine passes and wearing your masks correctly. Unacceptable delay in filling our order. Terrible customer service. I'm sorry for this because we like to support local and love the menu
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Brie Liberty on Google
★ ★ ★ ★ ★ Hands down so happy this has opened in Lincoln. We’ve had some long nights and big drives with young kids and we’re craving fast food options with vegetables. Has been a win for the whole family. Looking forward to going back and trying it with a bit of spice!
Definitely recommend the taco bowls... can’t get over the crunch and it just melts in your mouth.
Kids love the burritos.
Decor is as expected in this kind of restaurant - Clean and on theme
Staff are friendly and keeping up with the busy opening.
Churros could be better... although might be because they need to be eaten immediately after being made. So tricky for a take away.
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Olivia Gilmore on Google
★ ★ ★ ★ ★ Have been a couple of times if the past couple of weeks and ordered both Mexicali and Burger Wisconsin. Both were great! Food was hot and yummy. Aaron was super friendly and helpful.
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Brianna Roxborogh on Google
★ ★ ★ ★ ★ Would not recommend coming here unless you want slow service with rude employees who seem just as unimpressed with each other as they did with working. Was told 15min wait and was nearly an hour with a lot of that time being spent waiting to be served. Owner wasn't even wearing his mask correctly and never asked for passes. Only positive thing was the music choice.
Update to respond: We called ahead of time to check (note the girl answering phones really needs to work on her phone manner as was rude and couldn't understand her) and was told 15min wait time. Arrived 3 minutes later at 5.32pm and didn't leave until 6.29pm today (20/02/22)
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Monica Wilson on Google
★ ★ ★ ★ ★ We ordered a vegetarian quesadilla & nachos. We were told there would be a 15minute wait, which was fine. We waited close to an hour before receiving our food. The staff seemed agitated with each other and no one seemed to know what they were doing. There didn’t seem to be any support or guidance from a manager for the young staff. I think your team would benefit from a training day to set up some systems and processes, and to ensure that everyone knows their role. A lot of other customers were getting annoyed too with the long wait. Uber eats seemed to be prioritised.
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Simon Dowling on Google
★ ★ ★ ★ ★ Would give 6 stars if I could.
Best takeaway Nachos I've ever had. Amazing flavours and such good value for money, great big portion.
Give the Vegan BBQ jackfruit Nachos a solid go ??
The manager was great.
Strongly recommend.
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