Mobile Hut Whanganui - Mobile Hut Whanganui 96 Victoria Avenue
4.1/5
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based on 8 reviews
Classic Mobiles New Zealand – Classic Mobiles Limited - Classicmobilesnz.com
Mobile Phone Accessory and Repair Services provider, with branches across New Zealand.
About Mobile Hut Whanganui
Prices & deals advertised here are just for online store, prices may differ in our physical stores. Close
Contact Mobile Hut Whanganui
| Address : | Mobile Hut Whanganui 96 Victoria Avenue, Whanganui 4500, New Zealand |
| Phone : | π +7 |
| Postal code : | 4500 |
| Website : | https://www.classicmobilesnz.com/ |
| Categories : |
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huang kaiming on Google
β β β β β Went here to get my iPhone 11 pro max screen replaced after it cracked, they replaced me with an OEM screen which cost $800 and the screen protector and they did not even do a good job as my front camera got all dusty and the front speaker didnβt sit straight, went back and ask to get it clean. They said itβs the protector, got it replaced but it is on the actual camera
Later on the screen start getting all grainy, and i went back since it was still under warranty and asked them to get it fixed, they blamed it on me for not updating the software without actually checking the phone. I talked to manager about it and she said will change me a new screen instead and keep telling me to come back next week the screen will be here, after 3 weeks and got told that they would check my connection, they didnβt even order the new screen.
After they βchecked the connectionβ, the screen blacked out, I couldnβt use it for anything. Went back to the shop and was promised a new screen again, but after weeks I got nothing, no phone calls from them.
After all the trouble with going back and forth, I was told that they would not be replacing it because is the LCD damage (this is somehow now my fault), though happened after they checked the connection. I ended up asking for a refund, went through a bunch of trouble for this as well. This place was unprofessional and irresponsible!
After finally getting my refund, I went to a different place to get my phone thoroughly checked out to find out that they completely messed up my phone! Missing screws that supposed to hold the screen and phone together, potentially damaged motherboard now as well !
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Michael Ludbrook on Google
β β β β β Thanks Technician for a speedy job on repairing my screen. Mobile hut Whanganui is good shop assistant I felt with was awesome, lady was extremely polite, precise and gave his phone, come back with in 30 minutes. Thank you very much Mobile hut :) βΊοΈ
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Jessica Harris on Google
β β β β β I went in to get my cracked phone screen repaired, and after 3 weeks and 3 screens that were not properly applied, i decided to go elsewhere.
Although Monica was very unhelpful throughout the process, I was able to get a full refund.
My new phone screen works well, I just wish that it was on correctly and not covered in glue. The back of my phone has also been damaged.
I've asked at other repair stores who have confirmed the job was handled poorly and they are unsure if it is possible to fully fix my phone now. Thanks mobile hut!
Very unhappy with the results and customer service, and will NOT be returning!
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Charley on Google
β β β β β Excellent phone repair done on my phone. Very professional in communication and most importantly very fast and work is of superb quality.
I would recommend if you want your phone fixed properly use this technician lady.
Thanks mobile hut Whanganui.
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Micky Atkinson on Google
β β β β β Thanks Monika for a speedy excellent job on repairing my iPhone 7 screen. She is super fast she told with in 30 minutes she finish that job but I surprised with in 15 minutes she done that job. Super friendly and fast service. I have brought a glass screen protector as well. She put it with in minute. Thank you very much Mobile hut! :)
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Apple iPhone on Google
β β β β β Sadly, the girl who replaced my iPhone screen stripped the screw and now itβs permanently stuck half out of the phone. Because she could not install the new screen correctly with the damaged screw, she gave me the phone back with a visible gap between the glass and the phone (large enough for my fingernails slide through) . I took it back to show her and she pushed the screen down harder which damaged the display and left light leaking from where she pushed. I took it back again and they replaced the screen but they also had to push it and now itβs still damaged. So my phone has a screw half hanging out and light leakage on the side. Funny thing was that my original lcd panel was never damaged but just the outer glass. The replacement lcd is of a much lower quality than the original and has a yellow tint. Overall not a good service so one star.
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Jack JohnsonFPV on Google
β β β β β They tried to repair my phone, sent it up to Auckland. I got it back a couple of weeks later, then the same problem (stuck in reboot loop) happened again only 6 days after I got it back, for which they had charged $120 for the repair fee. So i took it back there, they sent it back to Auckland, and 4 weeks later it still hasn't been returned and is currently with NZ post in Auckland "failed delivery"(they haven't updated the parcel status is 12 days. What an joke.
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Amped on Google
β β β β β Poor communication. Sent phone away without asking first, claiming that the phone was damaged by NZ POST and is being held to be looked at. Also claims repair will still only be $90. Been over a month now. If i still don't have phone in the next month i will call my solicitor.
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