Monitor New Zealand Limited - Auckland CBD
About Monitor New Zealand Limited
Monitor New Zealand Limited is a subsidiary of Answer Services (NZ) Ltd which was established in 1964 and remains wholly New Zealand owned and operated. A combination of excellence in service and state of the art equipment has made Answer Services a leader in the fields in which it operates.
In 1972 Answer Services pioneered the introduction of security alarm monitoring services in New Zealand and very quickly their brand became recognised nationwide as the leading alarm monitoring service provider.
Recognising the changes which have occurred in the market in recent times, Answer Services has taken the opportunity of establishing Monitor New Zealand Ltd to meet the needs of today’s discerning security buyer by providing innovative, professional alarm monitoring solutions to all sectors of the market. We have offices in Auckland and Wellington, but are always available for a chat outside these regions.
Our Vision
To be the best supplier of alarm monitoring services in New Zealand, thereby delivering tangible benefits to our customers. We will do this by increasing customers’ security levels, through our continued upgrading of our skill base, our awareness of technology, and the software that we use.
Our Mission
To continually research and develop the latest technology to ensure Monitor New Zealand Limited remains an essential service supplier for all of our customers.
To provide excellent standards of service and customer satisfaction.
To expand Monitor New Zealand Limited’s business in New Zealand through strategic partnerships and dealer agreements.
To employ the best people and support them with training, rewards and up to date systems, enabling all employees to maximize their individual contribution to the success of our business.
To achieve sustained growth and profitability, through a ‘get it right first time’ approach to service and by always striving to beat our previous best performance.
To ensure Monitor New Zealand Limited retains its position as New Zealand’s leading provider of alarm monitoring services by always achieving the high level of service we set as our goal and by continuing to raise the bar on our own expectations.
Contact Monitor New Zealand Limited
| Address : | Monitor New Zealand Limited 110 Symonds Street, Auckland CBD, Auckland 1010, New Zealand |
| Phone : | 📞 +98 |
| Postal code : | 1010 |
| Website : | http://www.monitornz.co.nz/ |
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T Teikamata on Google
★ ★ ★ ★ ★ |
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jason wray on Google
★ ★ ★ ★ ★ same as jask, great work !!!
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Darrell Bennett on Google
★ ★ ★ ★ ★ They had no idea what to do were unhelpful and mucked me around would recommend going elsewhere for this service
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G on Google
★ ★ ★ ★ ★ This is by far the worst company I have dealt with. My alarm has been activated three times (that I know of) and all three times I was not notified. I called this morning and had some rude employee by the name of Adam put the phone down on me. He was sarcastic and a real phone warrior. Well done Adam, you must feel like a real man!!! If you guys are so short staffed like Adam rudely informed me. Then hire more people and stop making your problems, paying clients problems.
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Mohammed ALQattan on Google
★ ★ ★ ★ ★ Total failure. They put there number and it doesn't work.
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Jack Hollis on Google
★ ★ ★ ★ ★ Would give it 5 stars if I could.
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Sharon Frell on Google
★ ★ ★ ★ ★ Great service, friendly staff always willing to help and seem very vigilant!
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Domenico D'Aspra on Google
★ ★ ★ ★ ★ I wonder if they monitor their employees. Might be normal for New Zealand, but in the USA, the way their employees interact with customers is totally unacceptable, yesterday was the last drop. We might be employees of other companies and not the owner and call because we have to stay late, but trust me if I had my own business, shop, or any other security concern that would involve the need of such service I would never ever connect to them.
To whomever owns this business, please monitor your employees first and as if you are at it do a psychological evaluation before you hire them! (re-posted)
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