Noel Leeming Hastings - Noel Leeming Hastings Unit N 9/612 Karamu Road North
4.1/5
★
based on 8 reviews
Contact Noel Leeming Hastings
| Address : | Noel Leeming Hastings Unit N 9/612 Karamu Road North, Hastings 4122, New Zealand |
| Phone : | 📞 +888 |
| Postal code : | 4122 |
| Website : | https://www.noelleeming.co.nz/stores/store-details%3FStoreID%3D76%23utm_source%3Dorganic%26utm_medium%3Dgoogle-my-business%26utm_campaign%3Dstore-location |
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FJM on Google
★ ★ ★ ★ ★ No one comes to help you! I went to buy a new laptop today and spent a good 20 minutes looking at them. I found the one I was keen on and no one was around to help me. I looked around the shop, seemed to be plenty of staff that weren’t with customers, no one came to see if I needed help. I walked out and went straight to Harvey Norman and bought the same laptop there.
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Robin Jose on Google
★ ★ ★ ★ ★ Very bad customer service and staff encouraging do online shopping.
They were very busy to do nothing.
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Sue Marseglia on Google
★ ★ ★ ★ ★ We bought a fridge back in March. Was delivered with damaged doors during transit . Took photos and sent to Noel lemmings . They said we will order new doors -can I email them a photo of the damage which I did while talking to them in the store. I have just phoned them to ask when the doors will arrive - they said nothing to do with us it’s the Napier store the fridge was dispatched from . Napier store have asked for photos - nothing had been ordered back to square one now I have to re do photos and send to the Napier store. Honestly what a unprofessional bunch . Talking to others , and seeing previous reviews I would have gone elsewhere. Don’t spend your money here. Poor customer service staff seemed flustered- the day I went in another customer left dissatisfied with his order. I only hope they get a better Manager and train staff up.
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Max “MadMax” Colwell on Google
★ ★ ★ ★ ★ Clean and tidy shop prices are a bit high service is not bad
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Katrina Spiers on Google
★ ★ ★ ★ ★ My husband and I came into the Hastings store on Friday arvo and spoke to Shane who was amazingly helpful, he answeredall our questions with time and respect. We was so helpful a d we walked out really pleased with our our base. The other person who was super kind and helpful was David who set up my phone for me and again answered all our questions he took the time to give us the best outcome with retrieving the info off my old phone. Thank you to both these lovely men for being so kind respectful and helpful.
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Pete Robson on Google
★ ★ ★ ★ ★ Thought it appropriate to leave a fair review. Purchased a LG washing machine which there were none in store. I was told as it was time sensitive that it would be in by the end of the week. I was honest with the sales person not to make promises that can’t be kept especially in a time where people are waiting months being promised orders won’t take long. Spoke to customer services who have informed me from what they can see the order hasn’t even left yet. Well done, maybe lower sales standards is a New Zealand due to less competition.
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Pstutzy Nz on Google
★ ★ ★ ★ ★ Another great mega store for all you need in one place.
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Francine Jones on Google
★ ★ ★ ★ ★ I want to give half a star. For the sad lack of service from any staff member there. And there seems to be lot of them. Lots of them just talking to each other and not seeing the customers that are needing help. Walked out and bought my new iPhone from Napier. I should say this is not an isolated incident, I’ve walked out previously for the SAME reason and bought my new laptop from Harvey Norman. You should send your staff there to watch how customer service works. They’re bubbly and full of life and eager to help in Napier. Up yours Hastings Noel Leeming your shop makes my blood boil.
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