One Stop Auto Parts - Ngongotahā

3.9/5 based on 8 reviews

Contact One Stop Auto Parts

Address :

One Stop Auto Parts 262 Ngongotaha Road, Ngongotahā, Rotorua 3010, New Zealand

Phone : 📞 +8787
Postal code : 3010
Website : http://www.0800onestop.co.nz/
Categories :

One Stop Auto Parts 262 Ngongotaha Road, Ngongotahā, Rotorua 3010, New Zealand
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candice mangles on Google

unfortunately for me, get sent wrong parts (8days waiting for parts to arrive)-, but after notifying within the hour of receiving them, requesting them be returned and refunded, have to wait another week (office person apparently sick for a day, assuming no other trained staff are cable-able to courier?/ being parts I find that hard to believe) before I get contacted with a courier ticket to return them, then another 5days before courier will come. Still waiting for that to happen and my refund, not to mention the company is refusing to give me an invoice for the purchases. Slow, unprofessional and clearly dont know what they are doing, I would recommend this place to people you dont like. Dont use them, just order through BNT or autostop, and call a wrecker yourself, not only will it be right, it will be faster and painless. I have the entire conversion on emails to back me up on my above statement. I believe this just got put in the dont want to deal with basket, i would have been happy with the parts returned and the refund within a reasonable time, I ordered the parts elsewhere and were received following day.
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Ginger Manavaofa on Google

Rip off!! Paid $130 in total, $115 for part & $15 for freight. Received part (Gear shift cable) the same spot why I needed the part in the first place was also broken but not as bad as my original one. Apparently they tried fixing it with the glue prob hoping for me not to notice it. But when it arrived glue came off & it was still wet. Looks like this part is only going to last a month. Mailed back with a complaint 30/05/17 Still no respond from them. Total disappointment. Waste of $130 of my hard work earning!
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Graeme Patchell on Google

Great response! Supplied me photos of part required. I acknowledged the part was correct so paid by dc and the part was delivered the next day. Easy. Thanks one stop auto parts!
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J Williams on Google

What else can i say..they found what i was looking for, for a fraction of the price i was having to pay elsewhere...thanks to the team!
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S on Google

Ordered my part on line, as I'm not that good with my smart phone the salesman informed me of price, paid up part was sent from rotorua to whangarei, excellent service and highly recommended,
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Rakataha Ralphe on Google

Exceptional friendly service with a bit of humor thrown in free. If they haven't got what you need, they will get it super quick
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Sarah Baxter on Google

Unfortunately I ordered something quite expensive and when the wrong item was sent the first kit wasn't even sent I had to call them after over a week and they finally sent it I contacted them they were difficult to get hold of no communication at all I would never go through them again definitely not recommended
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Lyall Conder on Google

Fantastic service and communication from the first email to the last ph call. Peter helped me with all the questions I had and did the job required within an hour! Top job and fantastic team!!! Highly recommend ?

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