Para Rubber - Pukete
3.6/5
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based on 8 reviews
Contact Para Rubber
Address : | Para Rubber 5 Karewa Place, Pukete, Hamilton 3204, New Zealand |
Phone : | π +7897 |
Postal code : | 3204 |
Website : | http://www.pararubber.co.nz/ |
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Jeni the Best on Google
β β β β β Really really disappointed I drove from Taupo to Hamilton and the website said closed at 3pm.arrived just after 2. They couldn't cut because they're closing at 2.30. What a bunch of muppets. Hugely disappointed. I would have come earlier had it been made obvious.
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Lorraine Reu on Google
β β β β β Great service from the staff at the Te Rapa branch very helpful
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Karin Barr on Google
β β β β β Absolutely brillant service by Julie & Donna at Para rubber Store in Hamilton today. They took extra time to cut my customer drawn foam pieces (there were lots), did an absolutely accurate job. This was of tremendous help for getting my project on the way. Thanks so much, I highly recommend this place, 5 star customer service.
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Karen Couchman on Google
β β β β β Dreadful customer service. Went in to purchase replacement parts for the wall of our para pool. Julie pointed us in the direction of the parts I needed and she stayed at the counter. I lugged all the parts I wanted to the counter with no assistance. Not once did she check with me to make sure they were the right parts. Got them all home only to find that the rails that hold the liner on the wall came in 2 different angles. So took the ones back that were wrong only to be told by Julie that yes there are different ones. She promptly dumped the return parts back on the shelf, pulled out the one I needed then watched me find the rest. I leave the store without so much as a sorry or a thanks for coming only to get home to find she has given me the same ones I returned. Took them back ended up finding the right ones myself and left without a word coming from her mouth. She seems to be not interested in service just pretending to be busy at the counter doing nothing. If there was another Para close to my location I would go there before going to the Te Rapa store.
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Maressa N on Google
β β β β β I visited Para Rubber on a Wednesday a little while ago. I would just like to express my many thanks to the staff as I was looked after very well. I was greeted when I entered the store and the staff were more than happy to assist when I asked for help. I found the staff to be very knowledgable in the products I was looking for. I was thanked when I left the store. So a huge thank you to the staff that were working on the day I came through.
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LL LL on Google
β β β β β Came in to purchase some foam for a chair about three weeks ago..
Took ages to be served and i was ignored with people after me being served first.
The lady who served me wasnt rude as such...but she wasn't helpful.
Even though I was asking her advice...she wouldnt really answer my questions was vague and seemed not to really give a dam.
I ended up getting a foam (after she promised it was suitable) that is a complete expensive failure.
Para rubber...you have a niche market.
You have very little direct competitors.
But it doesn't mean you need to be apathetic towards your customers.
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Jeanne JOYET on Google
β β β β β Worst customer experience ever.
We went there to buy a new mattress with some cuts to make.
The saleswoman was completely unpleasant and cold. She talked to us as if we were dumb. We spent 300$ in the store and she didn't say goodbye and ignored us after we payed.
We were supposed to receive a Phone call when the cuts were done, we are still waiting... So we come back the Day after and she had the same behaviour.
Para Rubber is lucky to be the only store around Hamilton but if you can avoid it... Specially if you are travellers or tourists.
I put one star only because the young assistant was kind with us.
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Omz Lomzi on Google
β β β β β We were looking high and low for a mattress topper to use on our existing foam mattress. We found out that there was a Para Rubber in Te Rapa. We were served by the most patient young man who was very helpful.
Its always pleasant to be treated well when visiting a store of any kind.
He was awesome!
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