PC GUYS - St Heliers
3.9/5
★
based on 8 reviews
Contact PC GUYS
| Address : | PC GUYS 1/106 West Tamaki Road, St Heliers, Auckland 1072, New Zealand |
| Phone : | 📞 +98 |
| Postal code : | 1072 |
| Website : | https://www.facebook.com/pcguysnz/ |
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Chris Pendleton on Google
★ ★ ★ ★ ★ I took my "old" dell when it died and Jason diagnosed a power suply failure. He tried everything to get a replacement but failed - "discontinued line" Nevertheless his efforts were excellent. He even loaned me an enclosure to read my hard drive when none were available in NZ. I'd go back again.
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Yui Chen on Google
★ ★ ★ ★ ★ Really great service. My laptop wasn't charging properly and they had it fixed. Would recommend.
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Leigh Jayne on Google
★ ★ ★ ★ ★ As always Jason sorted all our recent problems -home network, laptop and printer promptly. Nothing’s a problem. Thanks Jason. He has helped us for many years and always great service. Definitely recommend PC Guys.
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Brady ivimey on Google
★ ★ ★ ★ ★ I've had Jason complete upgrades on PCs and fix multiple screens on ipads etc (we must be more careful!) over the years. No fuss, great service. Remembers your name, which is always nice. On time. Recommended for good advise and local service.
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Dianne Raymont on Google
★ ★ ★ ★ ★ Jason always gives clear advice. He is an upfront type person - honest and frank, and I see in other reviews that his 'style' may not be to everyone's liking. He gave me good quotes, was accurate about the time it was likely to take, and excellent advice- just for those who may like to know; he has gone to extraordinary lengths to help several disabled people putting in services and helping with internet. He is also a passionate animal lover and dog rescuer - so that makes him a person I would support!
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Sarah Nightingale on Google
★ ★ ★ ★ ★ I sent 4x emails to Jason chasing him to make initial contact. He did not give me any heads up of a minimum call out fee (apparently I was supposed to just know this) and when I queried his invoice for 1 hour vs his 10 minute visit, he told me to go elsewhere next time and that I clearly have no idea of service charges. Although clearly knowledgeable, Jason was rude and has poor communication skills.
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Sarah Mooney on Google
★ ★ ★ ★ ★ Consistently fab service as per previous computer repairs, advice and recommendations. Professional and efficient and able to converse with technologically challenged individual! Highly recommended and great local service.
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mark burton on Google
★ ★ ★ ★ ★ Called with a broken charging port on my son’s laptop. Got the feeling the person behind the counter was trying to complicate what was a very simple issue… am sure a lot of people could be mislead by this approach.
Anyway, he asked for the password, which I suggested wasn’t required, but he argued otherwise. Thought better of it and will seek another repair service.
I felt I was being mislead, or was getting set up to be mislead in the future. Plus, I never share passwords, and you definitely don’t need a password to validate a charging port is working… I think possibly a dodgy guy, don’t get sucked in.
EDIT: Got the unit repaired somewhere else. That company didn’t start trying to bring the motherboard into scope… they just fixed the USB port, and for a very reasonable price. Additionally, and importantly to me, they didn’t request the computer’s password to fix a trivial hardware issue. If you know nothing about computers, beware whom you put trust in, you could easily be misguided.
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