Pegasus Health (Charitable) Ltd - Christchurch Central City
3.9/5
★
based on 8 reviews
Contact Pegasus Health (Charitable) Ltd
| Address : | Pegasus Health (Charitable) Ltd 401 Madras Street, Christchurch Central City, Christchurch 8013, New Zealand |
| Phone : | 📞 +7979 |
| Postal code : | 8013 |
| Website : | http://www.pegasus.health.nz/ |
| Categories : |
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Julie Forrester on Google
★ ★ ★ ★ ★ Lovely councilor makes u feel safe. I look forward to keeping my next visit
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Janendra Singh on Google
★ ★ ★ ★ ★ Was told that there’s a 2 hour wait. Waited for 3.5 hours before being called to see the doctor for literally 3 min. Amount of wait time will make patients more sick and make someone accompanying the patient sick. Iam sure you guys can do something to provide better services.
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Roger Ellery on Google
★ ★ ★ ★ ★ My visit to Pergasus Health yesterday was very reassuring. Although the staff were very busy I received a very high standard of care by all the staff. I walked out the door knowing that everything possible had been done for me.
Thankyou very much
Roger Ellery
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Meredyth Anderson on Google
★ ★ ★ ★ ★ My experience was good, but unfortunately I discovered that the results of a blood and swab test couldn't be accessed by the specialist that I was going to at the main Christchurch Hospital. These results only went to my Dr and so took longer. Also if I needed to go on to the main hospital by ambulance there were signs up to say that I would need to pay for it. I had thought that the outpatients around the city were interlinked. So, unfortunately for many people the only advantage may be that there is a good amount of parking available at this place because the waiting time is long...a few hours and it's quite expensive. Also the New hospital has now opened with a bigger Emergency Department.
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Gail Brewer on Google
★ ★ ★ ★ ★ On the 16th & 17th of April 2020, I attended the Surgery for x-rays & consultation. The young lady who did the x-rays on the 16th April, was so lovely & kind & helped me feel at ease. It being my first time out of lock down. Next was the excellent service from Dr Brendan Kane for consults on 16th & 17th April, he made me feel completely at ease & gave me great advice, also sending me for a scan & after the results of scan. So sorry I have taken so long to send you this, but I will always appreciate the service given to me at that time. Please thank them again from me.
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Head of the table #Wolfpck# industries on Google
★ ★ ★ ★ ★ Really happy with ya service at moment thank u for support I have Really cool support person in erika greatful and happy
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Jhanna Mosa on Google
★ ★ ★ ★ ★ The staff are very helpful.
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NV on Google
★ ★ ★ ★ ★ I was referred to Pegasus MH by my GP for my extreme PMS symptoms. I booked in with them in April 2021 and got an appointment for May after the 3-4 week waiting period - which is a norm waiting period they said. Then, this appointment was cancelled by them on the same morning of the appointment ,saying that the Counsellor was unavailable.
I got in touch with them after 2-3 days to book in another appointment, which was only available after a wait of 3-4 weeks again so I booked it. This appointment was for June - but AGAIN this was cancelled by them on the same day citing the same reason that the Counsellor was unavailable. And I only got a message on the same day just a few minutes before my appointment, when I was already on my way to the appointment.
Annoyed that the appointment was cancelled by them consecutively for the second time and this time I got a message about a missed call/voice note, less than an hour before the appointment, I called them and asked them politely why wasn’t I informed earlier? The girl at the reception said that I had been sent a message a day earlier - I told her I never received that message.
Anyway I booked a 3rd appointment for July 2021. I got a message confirmation the same day that I booked in an appointment- but the date was mentioned wrong. So I called up immediately to let them know that’s not the correct date - the same girl apologised and asked me to ignore the message. So I ignored it and she sent me a new message with the correct date. But only to get reminder messages for the wrong date again a week before and on the same day!Clearly the error was not rectified from their end.
Anyway after not getting any counselling appointments but just a very messed up service, my appointment was booked in July which now I had to cancel because I was moving out of Christchurch. I called them and let them know about this and they cancelled the appointment. Next day after cancelling, I saw a missed call from their number so I called back. The girl at the reception said sorry it was a mistake - we called by error!!!
So eventually not only did I not have any service with them but the whole ordeal was so annoying and frustrating because they are so highly mismanaged with their appointments/texts/calls! Just wasted my 3-4 months in this- I wish my GP had referred me to an organisation more professional & trustworthy.
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