Plumbing Express Ltd - Ngauranga
3.7/5
★
based on 8 reviews
Home | Plumbing Express - Plumbingexpress.co.nz
Established in 1994 Plumbing Express has been providing Wellington, Hutt Valley and Porirua areas with quality workmanship and exceptional customer service.
For your peace of mind the team at Plumbing Express stands behind every job, along side this you're also covered by the Master Plumbers guarantee.
Contact Plumbing Express Ltd
| Address : | Plumbing Express Ltd 2B/16 Centennial Highway, Ngauranga, Wellington 6035, New Zealand |
| Phone : | 📞 +8 |
| Postal code : | 6035 |
| Website : | http://www.plumbingexpress.co.nz/ |
| Categories : |
Plumber
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Keyanu Tegas on Google
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Ria (Ri) on Google
★ ★ ★ ★ ★ Thank you to AJ for sorting out our plumbing promptly! Our bath tub is so clean too so thank you!! :)
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James Collinson-Smith on Google
★ ★ ★ ★ ★ Great service, rang at 0800 and by 1000 passing shower mixer valve was repaired.
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Niall Heeran on Google
★ ★ ★ ★ ★ Vince and Josh have a bloody good team of responsive young guns ready to fix all my plumbing problems when called on. Been working together since ages ago. Every month there would be some kind of plumbing fix, repair or upgrade needed on one of our managed houses. They are digging out a cracked sump for us tomorrow, no more backed up drain in Mt Vic anymore. Yippee. ?
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Jp Ye on Google
★ ★ ★ ★ ★ I had a poor experience with the Plumbing Express.
It wasn't a good start because the plumber basically was late for 50 minutes. I called the company number to find out whether he was still coming.Then I got told he couldn't make it.I still used this company because it was referred by a friend of mine,and I just couldn't be bothered to look for another company to get our job done.It was okay to be running late or even canceled it because things do happen.I was not happy that I had to be the one to find out rather than being informed about it.
Some other unpleasant things happened in between,but I was still very thankful because the communal drive way leaky pipe was fixed.
The thing that really was not okay is when we got charged the estimated hours of work instead of the actual hours on the invoice.
It was very difficult to get a response from them after I tried to find out their side of the story.It was lucky that one of our neighbours was home during that time, to record the actual hours of labour and emailed me about it.If not,how can we prove it?I was waiting for someone to arrange a time to commence the work as it says online after I accepted their estimated offer, but that didn't seem to happen.I just came home one day,and got a big surprise to see our leaky pipe was fixed.
They did finally agreed to refund the overcharge.I just asked them to keep the money.And instead if they could do us a report for our leaky pipe that would be helpful,but nothing happened at the end.
Although it was not a good experience.It was still a professional job done for our leaky pipe.
If I could suggest one thing to this company.I would say:"Honesty is the best policy!"And please keep your words!
I am not a person who would write a review about my experience online.Your company is the very first one for me to feel I must write a review about my experience.
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taylor watson on Google
★ ★ ★ ★ ★ Took over 6 months to install our sink, came once then forgot measurements so had to come back for same thing. Useless responses then charged me 4 times the orginal price they said it would be.
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Matt Galbraith on Google
★ ★ ★ ★ ★ Took them 6 months to install our sink in the flat and then charged us 2k, an absolute joke. Lied about the hours of their labour which came to a total of roughly $700 and chose the most expensive sink knowing we were poor uni students. Wouldn’t recommend
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Adila Bajema on Google
★ ★ ★ ★ ★ We had an plumbing emergency early one Saturday morning. Called a few other 24/7 plumbers a few hours later at 6am but none of them answered the call. Plumbing Express was the only one that answered and sent a plumber to fix our leaking pipe. Miguel was so polite and in fact, the person who took the call early that morning was awesome too. We went back to Plumbing Express a week later to replace our cracked toilet bowl. Rebecca, the office person, was very friendly and helpful. The plumber came yesterday and took no time to do the job. Sorry, I didn't know his name but he was awesome too. Thanks Plumbing Express.
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