Plumbing World - Frankton
3.5/5
★
based on 8 reviews
Contact Plumbing World
| Address : | Plumbing World 222 Glenda Drive, Frankton, Queenstown 9300, New Zealand |
| Phone : | 📞 + |
| Postal code : | 9300 |
| Website : | https://www.plumbingworld.co.nz/ |
| Categories : |
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Brian O'Connell on Google
★ ★ ★ ★ ★ |
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Joshua Moore on Google
★ ★ ★ ★ ★ Just a plumbing store
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Ben French on Google
★ ★ ★ ★ ★ Very unhelpful
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Shahzad 9698 on Google
★ ★ ★ ★ ★ Good range of plumbing products and friendly staff
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Petr Seda on Google
★ ★ ★ ★ ★ They are not worth even one star. Went there with pics and list 3x and got wrong stuff every single time. If you are not plumber do not go there. USELESS!!!
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Selwyn M on Google
★ ★ ★ ★ ★ Great,super friendly service. ?
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Grant Rixon on Google
★ ★ ★ ★ ★ Very knowledgeable, friendly and efficient sales person Becky, ensured that the correct products were ordered to replace existing. Will definitely return in the future, thank you.
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Frances Smith on Google
★ ★ ★ ★ ★ What ever you do, do not deal with Kathy, if you have to go here at all.
Extreme lack of product knowledge, poor communication, terrible customer service and not a single apology for continual errors and delays costing us at every step made for a terrible experience all round. Any other person we dealt with in the store had answers, why not you?
Ordering a simple vanity became a nightmare with errors made from the get go. Delivery was never organised meaning our plumber was mucked around, not knowing a special waste was needed meant more incorrect orders and delays and what should have taken 1-2 weeks was drawn out over 4+ painful weeks where she would call us with bad news after bad news and not a single apology (whether she meant it or not).
10/10 do not recommend. Learn your products Kathy and know when to smooth over the situation with some decent customer service.
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