Point Property Management - Newmarket
Point Property Management - Auckland Property Management and Rentals - Pointpropertymanagement.co.nz
Point Property Management is a leading property management company in NZ. We specialise in residential and commercial property management Auckland.
About Point Property Management
When you own a rental property, the dream is to have stable long-term tenants who will happily stay for as long as you let them.
However, that is not the reality for most landlords – the average tenancy in New Zealand is two years and three months – so tenant changeover is an inevitable process that you’ll have to go through.
Surprisingly, tenancy changeover may not be such a bad thing.
Firstly, while it does require a lot of time and effort, it also gives you an opportunity to make improvements and consequent rent adjustments to your property as the property owner. Long-term tenants are often resistant to both.
Secondly, if you use a property manager, it doesn’t cost you any time and effort. Tenant changeover is a core part of the property manager’s role, and our team have experience and expertise to turn it into a benefit for both you and your tenants.
Here’s our 5-step guide to a great tenant changeover
1. Ensure the previous tenant exits well
There are lots of reasons for a tenant to vacate – and while the fractious ones always make the headlines, most leave because they are moving location; their living circumstances have changed; or the property is not maintained to a reasonable standard.
It’s important to make sure that they leave well – their final accounts and bond are quickly settled, and the final tenant inspection is efficient and thorough. Over 90% of our tenants leave with a glowing referral from Point – and many become tenants with us again.
2. Make the most of the changeover opportunity
From the moment the tenant submits their intention to end their tenancy, the team at Point will start looking for ways to use this as an opportunity to increase the capital value and yield of your property.
Every Point managed property is regularly assessed for ways in which simple changes and renovations could be made to enhance your investment and provide you with a better return.
We have recently developed an asset management plan for the life of your property, and we are in the process of working through each property to provide this to you. The plan will provide you with valuable information to assess repairs and capital expenditure with cashflow guidance.
When it comes to making recommendations for refurbishment, we’ll provide you with options, offer to manage the process and factor this into the timing of tenant changeover.
Even if you don’t plan to make changes, we conduct a rent review to ensure you are getting the most from your property, relative to its condition and the market.
3. Advertising
It’s so important to present and advertise your property to its best advantage. We take pride in bringing out your property’s best features and selling points by using clear and strong photography and descriptions.
We’ve seen some great properties undersold through a poor presentation over the years – but our team are trained in bringing out the best in every property. We also utilise the most searched websites for advertising, as well as prominent and effective rental boards. Point Property prides itself in a very low vacancy rate for the total portfolio we manage.
4. Tenancy screening and selection
Here is where the rubber really meets the road!
Ongoing changes to the Residential Tenancies Act and the Privacy Act have given tenants greater rights than ever before, which ultimately means there are even greater consequences of poor tenant selection.
Having a property management team on your side who have both expertise and experience in selecting great tenants is invaluable.
Point Property has a streamlined a thorough process of tenant screening, evaluation and selection – so that as a property owner you have the assurance your property is entrusted to tenants who will respect and treasure living there.
5. New tenant induction
The final stage of the tenant changeover process is ensuring the new tenant is settled and well inducted into their new home.
Our Property Managers take time to answer all their questions, guide them through the property, and ensure they have all the information they need. We also conduct a new tenant inspection at six weeks to confirm everything is in order.
It’s our goal to ensure your property is well tenanted and generates both optimal yield and capital value. We focus on nurturing long term and positive relationships with all our tenants – and when things inevitably change, we make those changes work to the best possible outcome of everyone concerned.
Contact Point Property Management
Address : | Point Property Management Level 1/103 Carlton Gore Road, Newmarket, Auckland 1023, New Zealand |
Phone : | π +97 |
Postal code : | 1023 |
Website : | http://www.pointpropertymanagement.co.nz/ |
Categories : |
A
|
Ariana Perry on Google
β β β β β Rebecca at Point Property Management has to be the best property agent I've personally worked with as a tenant. She ensured that as tenants we were communicated to well, looked after in the property and didn't make a fuss when we requested something in the house needed fixing. My experience as a tenant with this company was 5 star and I would recommend them to anyone I know renting.
|
A
|
Anjana Premashantha on Google
β β β β β Horrible experience. Very unprofessional and unresponsive.
When requesting for the bond refund we were advised it will take 8 weeks, when the tenancy services said 2. We agreed, but when we got back in touch for an update, the agent Anita Harris told us that she had already submitted it. Couple days later she emails us back asking for another signed bond form as she couldnβt find the one we had sent earlier, and she had supposedly already submitted.
Very unresponsive to calls and emails, and they have no respect for tenants. I wouldnβt recommend them to anyone.
|
R
|
Richie Rich on Google
β β β β β Employing Robbie Chainowitz ?, look out if you ever get this guy as a property manager!
See my review on Inspire Property Management! I now own multiple houses, after my last and only worst experience renting, I wouldn't trust him with my rubbish bin!
|
J
|
Jordan McFall on Google
β β β β β The worst property management company that treats people like animals! These guys don't care about people who are trying to live and are so disrespectful! You guys deserve to be taken to court and charged for the disgusting way you treat clients. Point like to make up things as they go and not stick to the contract or the tenancy law.
If you are a property owner then beware - as these guys will drive people out of your home and you'll be out of pocket switching between tenants.
|
S
|
Scott Bogue on Google
β β β β β Do not whatever you do use this agency! If only you could give zero stars! Read all the reviews and you will see a trend. This company are unprofessional and unethical. I took this company to Tribunal and have been awarded over 5k to be paid immediately for poor management of my rental but I'm still waiting 2 weeks later for the money. Very shoddy management company.
10 months in and still getting excuses.
Louis the owner is the most arrogant person I have dealt with.
Unfortunately for her tenancy services gave her a big slap on the wrists.
She is a liar and tries to fabricate stories.
VERY BAD EXPERIENCE
|
P
|
Peter Cuttriss on Google
β β β β β Point Property have managed our investment property since 2015. They have always been extremely professional.
We receive regular communication on the property, and any maintenance issues are brought to our attention swiftly and managed well.
They always hold the tenants well being in high regard as do we, which is fantastic.
They provide expert advice and are a great friendly team.
Thanks Point Property.
|
F
|
Fraser Galloway on Google
β β β β β Rebecca and Sharon, my Point Property Management agents, over many years have looked after my apartment extremely well. Being an overseas owner I have put my trust in them and have not been let down. They have found good tenants and have carried out regular inspections. Any work required to be done has been arranged quickly and at reasonable cost. They have been very responsive in our communications. I would recommend their services.
|
S
|
Son Phunganh on Google
β β β β β I am a almost four year tenant in one of the properties PPM has been managing in Mount Eden. There are up and down during our four years, but perhaps best thing happens for us is when Sharon Lu took over from previous property managers. She has good attention to details, actively response to tenant's requests while being a brilliant coordinator with landlord and tradies when it comes to maintenance. She made our lives much easier and feel heard. Thanks again, Sharon!
We are happy with what we got from PPM service and looking forward to committing for the time to come.
|
Write some of your reviews for the company Point Property Management
Your reviews will be very helpful to other customers in finding and evaluating information
Nearby places in the field of Property management company, Real estate rental agency,
Nearby places Point Property Management