ProfessioNAIL - ProfessioNAIL
2.3/5
★
based on 8 reviews
Contact ProfessioNAIL
| Address : | 9016, New Zealand |
| Phone : | 📞 +7 |
| Postal code : | 9016 |
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Marie Buchanan on Google
★ ★ ★ ★ ★ This was the worst pedicure I have ever had. My husband and I booked for a spa pedicure which last 15 minutes at the most. I have come away feeling really disappointed after something which was suppose to be a treat on our holiday. My toe nails look shocking and my feet still have dry skin on the heals. I asked her to work on my heals and she said I needed to pay an extra $10, I could not see this on their price list. I do not recommend this place.
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Sarah Shepherd on Google
★ ★ ★ ★ ★ Absolutely disgusting treatment - I am completely horrified and my nails are ruined!
I just wanted a regular infill, like I have been getting every 2wks for years ... but the staff member on reception did not seem to understand what this basic service was, and insisted that I must get a full new set. I eventually gave up trying to argue, as he clearly couldn’t understand much English.
When I sat down he started trying to prise my existing acrylics off, which he had A LOT of trouble doing (at one point he even had to call another staff member to help, who then butchered them even more) and it was excruciating - I had tears running down my face. I couldn’t stand the pain and asked him to stop, saying that I’d prefer to just leave them alone than proceed with the service.
They agreed to a partial refund (still inexplicably cost me $30 though) but I’m now nursing very bruised fingertips and nails that not only look disgusting but are gouged and badly damaged.
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Acacia Jensen on Google
★ ★ ★ ★ ★ Took almost 2 hours of waiting a switch of 4 people to do me and my friends acrylic nails. She made my pinkie finger bleed and ignored it when she was filing. They didn't paint the nails properly. In shock. Should have read reviews before spending $65 on bad service.
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00000 00000 on Google
★ ★ ★ ★ ★ The government will be hearing about this one.
Warning about vaccine pass’s they made me go home to get the phone I had my vaccine pass cause I left my phone at home when all the way home. Came back with my phone to show them I fully vaccine..That was my mistake…..But two girls walk in were never ask to show there vaccines pass’s. At all you see it’s all about the money. I sure the government will have something to say about that don’t you ?
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Linda Zimmerman on Google
★ ★ ★ ★ ★ Nails are so thick and uneven! When I advised them it needs to be filed down more. I've been told it's because I had a fill and a gel overlay. Not worth the $58 at all!
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Bhavyapreet M on Google
★ ★ ★ ★ ★ ABSOLUTELY HORRIBLE EXPERIENCE!!!!!! If I could give zero stars I would. I went to get gel nails done and in less than 24 hours my nails were chipping off and breaking!!! They only put 2 coats on, how do you call that shellac? They were VERY disrespectful didn't even talk to me once, they were talking to other workers in another language, while I didn't know what they were saying, they occasionally said some English words like Indian and top coat. I asked for a top coat and they seemed super annoyed, and said RACIST comments. With the tone they said 'indian' in, it sounded super racist!!!(i am indian). I was more than sure they were being racist Absolutely disgusting. No customer service and being racist, do not recommend to anyone.EVEYRONE SHOUD BE TREATED EQUALLY AND WITH RESPECT!
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Anne Wilson on Google
★ ★ ★ ★ ★ Will never go Back. The young guy took ages to remove the old polish then cut my nails far shorter tha I’d asked him to. Once he’d started the rest had to match. When he applied the clear varnish before dipping he obviously didn’t apply it right to the tips on the first coat so I now have coloured nails with almost clear tips. My fingers are now sore from his aggressive filing and the edges on a couple of finger are very rough.
I will not return
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Amanda O'Hagan on Google
★ ★ ★ ★ ★ I would give 0 starts if I could! Do not go here, they removed my SNS by literally cutting and tearing off the polish. My nails and nail beds were wrecked and I chose not to continue with my manicure because it was extremely unpleasant and my nails were burning. I asked what she was doing and every time I tensed up the lady slapped my hand or squash my pinkie. When asked why they don’t soak they said it takes too long. Even though they had signs saying soak SNS removal, they’re just rude ignorant and unskilled. When I tried asking to get it soaked she pretended she didn’t speak English when we hear her speak English afterwards
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