PureNature - Avondale
PureNature | New Zealand's leading online supplier of natural skincare - PureNature NZ - Purenature.co.nz
PureNature is New Zealand's leading online supplier of ingredients for Aromatherapy, Natural Skin Care, Soap Making and Natural Health.
About PureNature
A huge part of a business like PureNature is quality assurance (QA) and compliance. As we handle so many products, ensuring they meet both industry standards as well us those of our customers is a full-time job – two in fact. Our QA team are qualified experts with a wealth of industry knowledge and experience.
They are responsible for ensuring that everything thing we receive, process and ship meets and exceeds the expectations of our customers and is fully compliant to all regulatory requirements. The QA team also look after the myriad of paperwork requests we receive as well as ensuring we maintain our processes in accordance with our various certifications like BioGro Certified Organic, Natrue, Food Safety and ISO 9001. Click here to see our Accreditations and Affiliations.
Inevitably, things do go awry now and then and that is when QA becomes even more important. We treat every slip up as an opportunity to learn and improve our processes. Through analysis of these events and with our regular schedule of internal and external audits, we strive for continual improvement in everything we do so.
Contact PureNature
| Address : | PureNature 626a Rosebank Road, Avondale, Auckland 1026, New Zealand |
| Phone : | 📞 +989 |
| Postal code : | 1026 |
| Website : | https://www.purenature.co.nz/ |
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Dmitry Maksyoma on Google
★ ★ ★ ★ ★ I bought a bergamot essential oil, cost me $42.95 with shipping. It is positioned as a premium product (100% pure oil), but it's a mid-grade product at best. I can definitely smell something artificial in it. Really good oils I bought at Florihana didn't smell artificial, but a cheap lavender oil did.
I was offered store credit if I'd like to return it, but I don't have trust in Pure Nature products, so I have no use for store credit.
UPDATE: I was offered refund after Pure Nature replied to this review.
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Violetta Paprotskaya on Google
★ ★ ★ ★ ★ Amazing!! Cheap!! always purchase off this website and absolutely loveee!! ? great for my beauty bussiness !? @beauty.by_violetta
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Leeann McAuley on Google
★ ★ ★ ★ ★ Where have you been all my life - I have always wanted to create my own skincare but have put it off as I thought really expensive and hard to get ingredients - until now - I couldn't recommend this site more - and as a bonus I didn't expect - recipes with easy to follow instructions. I am making all sorts and giving to friends/family and work collegues.
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Riyana Frobose on Google
★ ★ ★ ★ ★ Call center answer service young man was having a bad day at the office. Pure Nature staff contacted me promptly and resolved the frustration in a way that represents their brand very well. They have always been very helpful even when I am trying to juggle their call back with a cup of tea and a sandwich.
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Jazmin Wratt on Google
★ ★ ★ ★ ★ Pure Nature have such a great selection of raw materials and ingredients for just about any formulation you can think of. The delivery is fast and the customer service is outstanding.
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Debbie Owen on Google
★ ★ ★ ★ ★ Amazing staff and have THE BEST products and packaging. I make all sorts of products and my way of thanking Nature is giving what I make, away to anyone I encounter along my life journey who shows kindness, a smile, or people who ask for variants I make for healing.
Without Pure Nature, I would not be able to do this so Blessings and Fruition to all Pure Nature's staff. ??
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Fiona Oliver on Google
★ ★ ★ ★ ★ Fantastic communication, and a beautiful product. The raw sesame oil smells amazing and comes in a black bottle to keep it fresh. The customer service was excellent and the shipping super speedy. Definitely recommend and will order again. Thank you!
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Bexx Tarot on Google
★ ★ ★ ★ ★ Thank you for the Great Customer Service and Fast Delivery of the items I ordered. The oils were packed very well and thankfully in dark bottles. I highly recommend Pure Nature Products. I will definitely be making further purchases. It’s been a great experience. Cheers.
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